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Paja5DC6
Participant
February 7, 2022
Question

For InDesign users for Windows 10 from Serbia.

  • February 7, 2022
  • 1 reply
  • 235 views

One of the reasons for collapse of the InDesign program is the program of the Ministry of Internal Affairs of the Republic of Serbia called Celik (electronic ID card reader).

 

When Celik is installed, Indesign reports a startup error and crashes. When Celik is uninstalled InDesign works normally.

 

The Celik program is located at [link removed], it is a 64-bit program and at [link removed], it is a 32-bit program.

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1 reply

Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity Expert
Community Expert
February 8, 2022

You have a system-wide security program interfering with InDesign. Are any other programs affected? Is it possible that InDesign is communicating with Adobe servers for fonts?

 

I would not expect anyone to install the software to test it since it very specialized and unknown. 

David Creamer: Community Expert (ACI and ACE 1995-2023)
P
Paja5DC6Author
Participant
February 21, 2022

It just disables InDesign. All other programs work normally.
InDesign gets a Loading Shotcut at startup and crashes when Celik is installed on the system. When Celik is uninstalled, InDesign works normally. No falls.

 

To me, this looks like Celik is using some of the libraries in Visual Basic and that when InDesign starts, it can't use any of the instructions and therefore crashes.

Perhaps the best solution is to install Celik and try what will happen. The operating system is Windows 10 Pro 64-bit.

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