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Getting an error when trying to package in both Illustrator and InDesign

Community Beginner ,
Apr 10, 2017 Apr 10, 2017

Getting an error when trying to package in both Illustrator and InDesign.

Any help on this would be great. I have restarted, ran the Adobe update... etc. Not sure what the issue is. I have also tried the process on another designers computer and it does the same thing.

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Community Expert ,
Apr 10, 2017 Apr 10, 2017

Look for file names in your linked graphics which contain illegal characters (like a forward slash). They can stop packaging.

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Community Beginner ,
Apr 10, 2017 Apr 10, 2017

Thank you Steve... yes, I thought this might be the case, however, it's just a one word named file. I appreciate the help though.

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Community Expert ,
Apr 10, 2017 Apr 10, 2017

The illegal character could be in a folder name anywhere along the linked file's path.

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Community Beginner ,
Apr 10, 2017 Apr 10, 2017
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Thank you. It is just one linked Illustrator file which is saved on my desktop.  On a separate issue (but related) I am not able to package projects in Illustrator either.

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