GMetrix Exam will not start

[Jamal3711]

I have been trying to take the InDesign 2020-2024 Practice Exam for days! When I click to take the exam, GMetrix closes and only opens InDesign without any question from the exam appearing or giving further instructions. If anyone can, please help me resolve this issue.

[Robert at ID-Tasker]

Shouldn't you rather contact GMetrix? 

[Jamal3711]

I tried but I got no response.

[James Gifford—NitroPress · Accepted solution]

Well, as with all plugins and add-ons, the solution lies with the maker of the plugin, and not with Adobe. They are the only ones with enough expertise to determine what's going wrong, and if it's a fault or app change with ID, adapt their product to it.

[Jamal3711]

I will just try again then. Thanks brother.

[James Gifford—NitroPress]

Well, if you paid for it, it should come with some support! 🙂