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deborahk51345149
deborahk51345149
New Participant
April 4, 2022
Answered

Google font when activated in Suitcase does not appear in Adobe Indesign CC

  • April 4, 2022
  • 5 replies
  • 2090 views

Hi, I'm using a google font  'Outfit' in Indesign CC, through Extensis suitcase. I've created numerous documents using the font and everything was working fine, but suddenly even though the font is activated in suitcase, it isn't appearing in the drop-down fonts in Indesign CC.  The font however is working in Adobe Illustrator.
Anyone know how to resolve this issue, up against a client's deadline! Many thanks.

This topic has been closed for replies.
Correct answer HARSHIKA_VERMA

Hi All,

 

We appreciate your patience. The issue is fixed with the latest InDesign version (17.2.1). Please update InDesign to the latest version and see if that helps.

 

If you still experience the issue on the 17.2.1 version, then please try resetting the preferences. It will fix the issue.

 

Let us know if you need further assistance. We'd be happy to help.

 

Thanks,

Harshika

5 replies

P
Phillip2286740864n3
New Participant
May 11, 2022

I'm still having an issue with this. I've tried resetting preferences, reverting to a previous version of indesign, installing 17.2.1 again...nothing is working. This is a major issue because Outfit is our brand typeface and I'm unable to use it. 

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity ManagerCorrect answer
    Community Manager
    May 10, 2022

    Hi All,

     

    We appreciate your patience. The issue is fixed with the latest InDesign version (17.2.1). Please update InDesign to the latest version and see if that helps.

     

    If you still experience the issue on the 17.2.1 version, then please try resetting the preferences. It will fix the issue.

     

    Let us know if you need further assistance. We'd be happy to help.

     

    Thanks,

    Harshika

    C
    CarrieMarklandStudio
    Participating Frequently
    April 6, 2022

    Unbelievably, I had the exact same issue (with Outfit as well!) and the solution here has just helped me too. THANKS!

      L
      Community Expert
      Laubender
      Community Expert
      April 4, 2022

      To all:

      Please COMMENT on this bug report at InDesign UserVoice and VOTE for fixing the issue:

       

      installed font missing InDesign 17.2 macOS 12.3 (Monterey) and macOS Catalina
      Tom Moulaert, Mar 29, 2022
      https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/44970238-installed-font-missing-indesign-17-2-macos-12-3-m

       

      Thanks,
      Uwe Laubender

      ( ACP )

        J E L
        Community Expert
        J E L
        Community Expert
        April 12, 2022

        Thanks, Uwe, I voted and attached screenshots of the problem.

          E
          EdwardCPI
          Inspiring
          April 4, 2022

          If you recently updated to InDesign 17.2, there is a font bug that causes random fonts not to show up. Rolling back to an earlier version (I went back to 17.01) solves the problem. Hopefully an update will fix it soon.

            deborahk51345149
            deborahk51345149Author
            New Participant
            April 4, 2022

            Thank you, I'll give this a try 🙂

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