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Google font when activated in Suitcase does not appear in Adobe Indesign CC

Community Beginner ,
Apr 04, 2022 Apr 04, 2022

Hi, I'm using a google font  'Outfit' in Indesign CC, through Extensis suitcase. I've created numerous documents using the font and everything was working fine, but suddenly even though the font is activated in suitcase, it isn't appearing in the drop-down fonts in Indesign CC.  The font however is working in Adobe Illustrator.
Anyone know how to resolve this issue, up against a client's deadline! Many thanks.

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correct answers 1 Correct answer

Adobe Employee , May 09, 2022 May 09, 2022

Hi All,

 

We appreciate your patience. The issue is fixed with the latest InDesign version (17.2.1). Please update InDesign to the latest version and see if that helps.

 

If you still experience the issue on the 17.2.1 version, then please try resetting the preferences. It will fix the issue.

 

Let us know if you need further assistance. We'd be happy to help.

 

Thanks,

Harshika

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Participant ,
Apr 04, 2022 Apr 04, 2022

If you recently updated to InDesign 17.2, there is a font bug that causes random fonts not to show up. Rolling back to an earlier version (I went back to 17.01) solves the problem. Hopefully an update will fix it soon.

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Community Beginner ,
Apr 04, 2022 Apr 04, 2022

Thank you, I'll give this a try 🙂

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Community Beginner ,
Apr 04, 2022 Apr 04, 2022

@EdwardCPI Thank you so much, this has worked! can't thank you enough! 🙂

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New Here ,
Apr 06, 2022 Apr 06, 2022

My MetaOT font was active with Suitcase in Illustrator but not in 17.2 ID....

Installing ID 17.01 set things right.

 

Thanks!

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Community Expert ,
Apr 04, 2022 Apr 04, 2022

To all:

Please COMMENT on this bug report at InDesign UserVoice and VOTE for fixing the issue:

 

installed font missing InDesign 17.2 macOS 12.3 (Monterey) and macOS Catalina
Tom Moulaert, Mar 29, 2022
https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/44970238-installed-font...

 

Thanks,
Uwe Laubender

( ACP )

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Community Expert ,
Apr 12, 2022 Apr 12, 2022

Thanks, Uwe, I voted and attached screenshots of the problem.

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Community Beginner ,
Apr 06, 2022 Apr 06, 2022

Unbelievably, I had the exact same issue (with Outfit as well!) and the solution here has just helped me too. THANKS!

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Adobe Employee ,
May 09, 2022 May 09, 2022

Hi All,

 

We appreciate your patience. The issue is fixed with the latest InDesign version (17.2.1). Please update InDesign to the latest version and see if that helps.

 

If you still experience the issue on the 17.2.1 version, then please try resetting the preferences. It will fix the issue.

 

Let us know if you need further assistance. We'd be happy to help.

 

Thanks,

Harshika

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New Here ,
May 11, 2022 May 11, 2022
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I'm still having an issue with this. I've tried resetting preferences, reverting to a previous version of indesign, installing 17.2.1 again...nothing is working. This is a major issue because Outfit is our brand typeface and I'm unable to use it. 

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