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GPU RTX 5070 not supported?

Engaged ,
Aug 05, 2025 Aug 05, 2025

Hi there!

[Windows 11, InDesign 20.5 x64:]

InDesign seems to »detect« the RTX 5070 Twin Edge 12GB correctly, but deems it incompatible ...

Why is that? Photoshop, Illustrator, Dimension have no problem of that sort ...

TOPICS
Bug , Feature request , Performance
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correct answers 2 Correct answers

Community Expert , Aug 05, 2025 Aug 05, 2025

That's the issue. You need a HiDPI display. HD is not supported.

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Adobe Employee , Aug 05, 2025 Aug 05, 2025

Hello @Klаus,

Thanks for reaching out. As Bob suggested, the monitor should have a resolution above 2K to access the GPU feature on Windows. Learn more here: (https://adobe.ly/4makQLa).

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav

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Community Expert ,
Aug 05, 2025 Aug 05, 2025

What is the resolution of your monitor?

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Engaged ,
Aug 05, 2025 Aug 05, 2025

Two monitors:

Klus_0-1754396280996.png



Klus_1-1754396314627.png

 

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Community Expert ,
Aug 05, 2025 Aug 05, 2025

That's the issue. You need a HiDPI display. HD is not supported.

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Adobe Employee ,
Aug 05, 2025 Aug 05, 2025

Hello @Klаus,

Thanks for reaching out. As Bob suggested, the monitor should have a resolution above 2K to access the GPU feature on Windows. Learn more here: (https://adobe.ly/4makQLa).

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav

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Engaged ,
Aug 05, 2025 Aug 05, 2025
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Now that’s nifty. InDesign is more demanding about monitor quality than Dimension, Illustrator or even Photoshop?!

Well, thanks for letting me know anyway.

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