Have you actually tested InDesign 2025 before releasing it ?

Report · Nov 28, 2024

This is one of the worst updates I've ever seen in any software. Why would you encourage your clients to use the new version ? It's dismal. I'm running a Mac Studio with 35Gb of RAM, it runs After Effects with no problems, it ran InDesign 2024 with no problems. How did you mess this update up THIS bad ? For every click I do on ID 25, the app freezes for at least 5 seconds. EVERY. SINGLE. CLICK. I'm completely baffled at your sheer incompetence.

Congratulations I guess

Report · Nov 28, 2024

Hi @Jules277266590izg,

I’m really sorry to hear about your experience with InDesign 2025. I completely understand how frustrating this must be.

Could you let me know if this issue happens with all documents or just specific ones? Additionally, please try testing InDesign in safe mode to check if the freezing persists: How to start your Mac in safe mode.

If the issue resolves in safe mode, it might be due to background conflicts. We've seen cases where the Magnet app causes issues-try disabling or uninstalling it to see if that helps.

Let me know the results so we can assist further!

Best,
Abhishek Rao

Report · Nov 28, 2024

Presumably you've kept InDesign 2024 on your system so you can use it whilst the issue with 2025 is sorted out.

Do you have any plugins installed, such as Magnet for Mac?