HEIC Bug: Non Adobe Software is needed to open HEIC files when exporting to PDF

[sammy_yo_wammy]

Has anyone else experienced this issue? Seems that InDesign on Windows is still not working properly with HEICs. Worked fine on MacOS.

[sammy_yo_wammy]

Here's my installed software and OS info for reference:

[BobLevine]

Well, you're quite out of date with Windows but that's not the issue. It's going to cost you $0.99 to add HEIC capability to Windows. 

This is about Windows 11 but it works with Windows 10 as well. https://www.tomshardware.com/how-to/open-heic-files-windows-11

[sammy_yo_wammy]

Thank you for clarifying! I wrongly assumed that the new InDesign update would include the HEVC codec. I was also able to circumvent the $1 (just seems wrong for Microsoft to charge for a common codec, but I'll save that for MS forum). Per this article from HowToGeek, I was able to get a free version of the codec by pasting this url into my browser:

ms-windows-store://pdp/?ProductId=9n4wgh0z6vhq

This free version can't be found using search feature in the Store, but it is still made by Microsoft. In addition, I installed this plugin. I'm now able to export PDFs from InDesign containing HEIC images.

[BobLevine]

Yeah, I would have thought by now that Microsoft would have just built it into the O/S. I'm glad you're up and running.