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HELP! ID Crash

New Here ,
Sep 25, 2023 Sep 25, 2023

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Hello, no way to update and run ID since Friday on all devices of the account. What's happen?

 

Immagine 2023-09-25 143134.pngImmagine 2023-09-25 143200.png

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Bug , Performance

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Community Expert ,
Sep 25, 2023 Sep 25, 2023

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LATEST

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

====

Report bugs or make a feature request

https://www.adobe.com/products/wishform.html

 

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Rollback to a previous InDeisgn version

https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=Open%20the%20Cr....

 

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