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Help! InDesign won't force quit.

Community Beginner ,
Jun 28, 2015 Jun 28, 2015

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Help! InDesign won't force quit! I installed the latest version of InDesign 2015 earlier this week. I've been having issues all day with bulleted paragraph styles—system gets hung up every time I try to edit the style. I tried to force quit so I could un/reinstall, but it won't force quit and my computer won't shut down until InDesign is closed. And I can't open the new document with the previous version. I'm on Mid 2009 model MacBook Pro running with OSX Yosemite 10.10.3. Any assistance appreciated.

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Community Expert ,
Jun 28, 2015 Jun 28, 2015

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Press the power button or pull the plug...

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Community Expert ,
Jun 28, 2015 Jun 28, 2015

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On a Mac, you can always open up Activity Monitor (Applications > Utilities > Activity Monitor). Select InDesign in the list of processes. Click the X (Force a Process to Quit) button at the upper left.

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Community Beginner ,
Jun 28, 2015 Jun 28, 2015

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It doesn't show up in the Activity Monitor, and I'm not seeing it Terminal either. Thanks!

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Community Expert ,
Jun 28, 2015 Jun 28, 2015

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If you pull the plug on the computer, it will definitely close it.

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Community Beginner ,
Jun 28, 2015 Jun 28, 2015

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It's a MacBook (laptop--sorry I edited the post to include that info)...pulling the plug won't close it. I'd have to let the battery run down and then I won't be able to use the computer for anything.

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Community Expert ,
Jun 28, 2015 Jun 28, 2015

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On my MacBook Pro, if I hold down the Power key and keep it down it should force it to shut down.

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Community Expert ,
Jun 28, 2015 Jun 28, 2015

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And you can remove the battery...

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Community Beginner ,
Jun 28, 2015 Jun 28, 2015

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Thanks, Peter! Didn't have to try this but will log it for the future.

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Community Expert ,
Dec 01, 2021 Dec 01, 2021

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I believe that MacBook Pros haven't had [easily] removable batteries for some time now. 

David Creamer: Community Expert (ACI and ACE 1995-2023)

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Community Beginner ,
Jun 28, 2015 Jun 28, 2015

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Worked! I feel silly that I didn't know this, but I'm 100x more thrilled my document is open. Thank you!

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Community Beginner ,
Jun 28, 2015 Jun 28, 2015

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Or, if someone might be willing and able to open the document, save as an IDML file, and send back to me, I could at least open it in InDesign CC 2014. Thanks in advance for considering this.

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Explorer ,
Dec 01, 2021 Dec 01, 2021

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It worked for me! Thanks a lot, saved my day.

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New Here ,
Apr 21, 2022 Apr 21, 2022

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LATEST

thank you so much for this help! you are amazing you saved my life

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Community Beginner ,
Jun 28, 2015 Jun 28, 2015

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Tried the power, it won't shut down and says the application is open.

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Community Expert ,
Dec 01, 2021 Dec 01, 2021

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Hold down the power key for at least 10 seconds.

David Creamer: Community Expert (ACI and ACE 1995-2023)

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New Here ,
Mar 02, 2017 Mar 02, 2017

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Does anyone have a REAL answer to this OP? You know, not a facetious or sarcastic one? Something to actually solve the problem without having to shut down seems like it would be possible.

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Community Expert ,
Dec 01, 2021 Dec 01, 2021

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The OP would need to upload the document so it could be tried on other systems. That would determine if it's a corrupt document or a problem on the computer (potentially a font).

David Creamer: Community Expert (ACI and ACE 1995-2023)

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Community Expert ,
Dec 01, 2021 Dec 01, 2021

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you do know this thread is seven years old, right?

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Community Expert ,
Dec 01, 2021 Dec 01, 2021

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I do now...😁

It just popped into my feed because someone posted something new. Never noticed the dates!

David Creamer: Community Expert (ACI and ACE 1995-2023)

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Community Beginner ,
Dec 18, 2017 Dec 18, 2017

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I just ran into the same. Haven't seen a glitch like this since OS9.

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