Help please! Files lost after InDesign update...

Forum|Forum|2 years ago
March 16, 2023
1 reply
1299 views

Hi - I had 3 large files that I have been working on for the last few weeks. The last edits I made were this morning (16th March). InDesign updated after I finished working on them. I have just tried to open the files - they are showing in "Open Recent" but the files are no longer there. I have searched my PC & external drives but cannot find them. I have versions of the files from 14th March. The only .indd files I have dated 16th March are "Adobe Experimentation" files which I guess were placed on my PC during the update. The update seems to have removed today's version of the three files. Can anyone help me recover them?

Sync and storage

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Correct answer BobLevine

It sounds like you didn't save them but if you did, whatever happened didn't happen because of the update. As already pointed out, if you saved them in a Dropbox, OneDrive or similar service, you can easily recover them.

Willi Adelberger

Community Expert

Adobe updates do never remove files automatically. Where did you save those files? If you have saved them on DropBox or similiar services you have a good chance to recover accidently deleted files.

J

janej41321764Author

Participant

Hi Willi - I am running a scan now to see if they have been accidentally moved or deleted but an initial search of .indd files on my entire PC could not find anything other than files that were saved before the update. There is nothing in the recycle bin either. So I have older versions of those files but have lost all the edits I made last night and this morning. I'm completely baffled. The only files I have dated today are a bunch of Adobe Indesign files that are not mine, is that normal during an update?

Abhishek Rao

Community Manager

I also don't have it saved elsewhere

Hi @Dilys_Faithful9552,

Additonally, since the files have been missing after the update, it's possible that resetting preferences during the update might have affected the file locations or paths.

Could you try to remember the location where you were saving your files before the InDesign update? It’s worth checking those locations as your files might still be there.

Thank you for your patience, and I hope you’re able to locate your work soon.

Best,
Abhishek Rao

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