Help with plugin conflict

Forum|Forum|4 years ago
November 2, 2021
1 reply
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Bug

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Correct answer RYAN5C7D

I've tried the cleaner tool. Now It seems to be coming up with 'Cannot handle the request because a modal dialog or alert is active'.
I've done everything I'm not really too sure what to do anymore.

M

Manan Joshi

Community Expert

Which version of InDesign? Ideally this should not happen as this seems to be be Adobe shipped plugin. Try reinstalling by first cleaning up using the Creative Cloud Cleaner tool.

-Manan

R

RYAN5C7DAuthorCorrect answer

Participant

I've tried the cleaner tool. Now It seems to be coming up with 'Cannot handle the request because a modal dialog or alert is active'.
I've done everything I'm not really too sure what to do anymore.

M

Manan Joshi

Community Expert

Try restarting your MAC, trashing InDesign preferences.

-Manan

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