High Sierra 10.13.4 and InDesign CC 2018

Report · May 30, 2018

I changed computer two weeks ago from a Mac with El Capitan to a Mac with High Sierra already installed. I work professionally with InDesign. After a couple of days with the new computer the programme suddenly crashed. When I started the file I was working with it said it was corrupt. I had pages that were grey. Tried to talk to Adobe chat support who couldn't help me more than just say it was corrupt. After that I have had numerous problems with different files that has gone corrupt suddenly. A new discussion with Adobe chat support didn't give me any more information. I have now moved back to the old computer, on which I have never experienced any problems and so far, two days, nothing odd has occured. For me it feels like there is something that doesn't function perfect between High Sierra and InDesign, but Adobe says that they have not heard about that. Any ideas? And, yes, I have reinstalled the programme. // Niklas, Sweden

Report · May 30, 2018

Hi Niklas,

The only thing I can tell you is that I work daily (and professionally) with InDesign CC 2018 on a MacBook Pro running on 10.13.4 and that I never had any crash. Did you try to reset preferences?

Report · May 30, 2018

Hi! Thanks. I have tried to reset the preferences by holding down Shift+Control+Option+Command during launch. Should I do anything else?

Report · May 30, 2018

Did you get the warning message asking you that preferences will be resetted? If no, nothing happened. If yes, try the other method described here : InDesign CC 2018 crashing regularly on Mac High Sierra 10.13.4