How do i cancel my subscription withour paying?

[Alisa6]

My trial subscription was extended automatically. Now i have to pay for a whole year's subscription when i cancel and have never used indesign. How do i get my money back?

[Steve Werner]

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

[Steve Werner]

No one in the forums can help you with subscriptions, you have to ask from Adobe Customer Support if that document doesn't answer your question, sorry.

[Barb Binder · Accepted solution]

Alisa, you can also use this link to chat with a human: https://helpx.adobe.com/contact.html. Scroll down to the bottom of the page—there is a chat button in the lower right corner.

~Barb 

[Kien34770152wiy4]

Hi, no one solved my problem. They left the conversation after I describe my situation

[BobLevine]

Nobody here can help. I'm sorry, but you're going to have to go through Adobe support. This discussion is four years old and has been asked and answered. I'm going to lock it.