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Participating Frequently
February 1, 2014
Question

How do I get rid of Typekit

  • February 1, 2014
  • 33 replies
  • 53896 views

Every time I open an old indesign file. I am getting a window for typekit. I use suitcase and all the fonts are located there. Not installed on my computer. (I have 9800 fonts so you get the idea).

It will not find my suitcase fonts even if they are open - I need it off ASAP any help will be appreciated.

This topic has been closed for replies.

33 replies

Participant
April 7, 2015

I use Suitcase Fusion 6, with Adobe CC. I just turned off Typekit under the CC prefs. I have been having issues with InDesign not responding when opening a file. I believe this is due to an auto-activation conflict, and assumed it was with certain fonts, but was having no difficulty prior to installing OS 10.10.2 and updating Suitcase Version 17.0.0. We will see if that helps at all.

Participant
March 31, 2015

Ben, that is a great manual way of ensuring the fonts are added (especially when the handshake doesn't occur). Thank you for your time and effort in trying to find workarounds for us. Thank you for your well thought out explanation and for not immediately dismissing our concerns (which seems to be a trait for non-employees who are "working" on this help forum). Your solution is a great way of making sure fonts are added while the third party works out bugs in their plug-ins.

Participating Frequently
March 16, 2015

Just wanted to chime in and say that we use Universal Type Client, and TypeKit is interfering with the font auto-activation. Sometimes UTC will load the fonts like it's supposed to, sometimes it won't, and requires a manual launch to get InDesign to see the fonts. I'd like this "feature" to die a quick death. It's super annoying and obviously breaks all sorts of workflows, scripted and otherwise.

Participating Frequently
March 16, 2015

Although my issue was different, there are big problems with Typekit. My issue was that after using a Typekit font in my design, every time I opened InDesign, the fonts weren't found unless I logged out, and then back in again. A colossal waste of time. I did everything asked to try to correct the issue, and the final response from Typekit was:

"I'm very sorry I haven't been able to sort this out for you. I've let the Creative Cloud team know about this issue and will follow up with them.

We've made improvements on font sync so far and I'm hopeful we'll be able to sort out these last few edge case issues in the near future.

Very sorry I couldn't be of more help here. Thanks for your help and feedback. Please let me know if there's anything else I can do. "


I replied that they could send me the font. Of course they didn't. So I am an edge case that can't use Typekit. Over and out.


Galyn

Knox Bronson
Participant
February 13, 2015

I am late to this conversation, but I somehow activated TypeKit in InDesign yesterday. Now, when I click on the font selector in the Character Screen, all I get is "Get fonts from TypeKit" message, no list of MY fonts (and I just bought one that I love from a British type foundry).

I can still get to all my font from the dropdown in top menu bar, but that is not what I want. I have no idea how this happened. I do not want TypeKit. I can't see where to turn it off in preferences. I've looked everywhere.

This is not happening with Photoshop CC. Yet.

This whole thing is an abomination. You should take your Marketing people for a long walk on a short pier.

It would be much better if Adobe focused its enormous resources on cleaning up (or rebuilding from scratch) its archaic code base and figure out to output clean HTML5 from InDesign, for example.

There is a lot of unhappiness out there over this and other recent changes in what we get from or must pay to Adobe as users. Adobe is very vulnerable as a result. I've been an Adobe admirer and user for over twenty-five years.

How do I turn off TypeKit???

Thank you.

Steve Werner
Community Expert
Community Expert
February 14, 2015

Here's where you can turn it off: Creative Cloud Desktop > Preferences > Fonts > Typeset On/Off.

If that doesn't satisfy you, you can make your Feature Requests at this link. Adobe product managers don't check on this forum for your comments:

Adobe - Feature Request/Bug Report Form

Armadillo77
Known Participant
February 14, 2015

That. Does. Not. Work. How many times can we state this!

Sent from my iPhone

Known Participant
February 7, 2015

Adding image to show the inconsistency. To avoid the Typekit popup window, InDesign and Illustrator need the "Don't show on document open" option like Photoshop has.

Known Participant
February 12, 2015

TypeKit is turned off in the CC Preferences. I never downloaded TypeKit fonts. Yet I still get the pop-up in Illustrator!

How do I turn it off completely so I never see this again?

Adobe Employee
February 12, 2015

Hi Kenyon,

I'm sorry you ran into trouble here. That pop-up is the missing fonts dialog for Illustrator. Typekit doesn't control that window though our logo is present there.

Most likely, the installed fonts on your system are deactivated for some reason. You should be able to reactivate them within your font management tool even with the missing fonts dialog open. I hope that helps.

If you run into further issues here, please shoot us an email here: support@typekit.com with details and we'll look into it.

Cheers,

Benjamin

Participant
February 6, 2015

Just adding our two cents here. We use Suitcase and can't get our InDesign file, which we had to close, to recognize Helvetica Neue Bold even though it is loaded in Suitcase. We are on a deadline and don't have enough available machines to be moving files to reopen them. This is crazy. Don't dictate what kind of font management program to use.

Participating Frequently
January 30, 2015

I have learned my lesson - avoid Typekit fonts at all costs. The amount of wasted time trying to maintain the Typekit connection in InDesign is beyond frustrating. EVERY time I close InDesign and reopen the document the Typekit connection is lost, and I have to log out then log back in. After selecting Dagny Pro for a re-branding, I have changed everywhere but the business cards because I could justify going through such a painful process. (I think Adobe should just send me Dagny Pro to make up for the wasted time.)

Adobe Employee
January 31, 2015

Hi Galyn,

I'm sorry this has been so frustrating. If you would like help sorting this out, please write us an email at: support@typekit.com and we'd be happy to look into it. You shouldn't have to keep signing out/back in to use the fonts.

We appreciate your feedback.

Cheers,

Benjamin

pjstegmaier
Participant
January 29, 2015

I was having the same issue.

I clicked on the font list and then tried a right click. I saw a message about other fonts and clicked on that. Not sure exactly everything I did, but I was able to get my other fonts to appear.

I'm not going to experiment more with this because I want to keep these. Hope this helps.

Participant
January 23, 2015

@Steve Werner

Typekit was designed mainly to set a standard (or try to) for web fonts. If you use type kit you can't package fonts with it (in InDesign). Why is it a part of InDesign then? Why can't we completely disable this feature if it's complicating other aspects that are LITERALLY a part of the Adobe application like Packaging?  

 

Additionally, we understand that we have to wait for other developers to update their third party programs. However, because of Adobe's decision, position and your responses I now have to pay upwards of $70 to upgrade to the newest third party software. I'm paying you guys monthly to solve problems, not create new ones. This is a failed experiment.

ie: "

  1. Typekit is a service which allows subscribers to embed fonts into online documents. It allows designers and developers a subscription-based library of hosted, high-quality fonts to use on their websites."
Steve Werner
Community Expert
Community Expert
January 23, 2015

Typeset used to be a service that allowed subscribers to embed fonts in online documents.

Typekit was acquired by Adobe in 2011, and when Creative Cloud began it began begin offered as a way to do that. But in 2013 (I believe), it licensed some its fonts for desktop use.

You can read more updated information about Typeset here:

Adobe Typekit Help: What is Typekit?

Cheers!