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How to clear cache or preferences for InDesign?

New Here ,
Feb 18, 2016 Feb 18, 2016

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I've researched online but nothing seems to be working for me in what I've found, but how do you delete your cache or preferences folder for InDesign? My program is running prehistorically slow.

Running on Adobe CC and Windows 7 Enterprise.

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correct answers 1 Correct answer

Adobe Community Professional , Feb 18, 2016 Feb 18, 2016

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Adobe Community Professional ,
Feb 18, 2016 Feb 18, 2016

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New Here ,
Aug 01, 2018 Aug 01, 2018

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Restore all preferences and default settings

  1. (Windows) Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
  2. (Mac OS) While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.

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