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Marshall Hines
Participant
January 9, 2025
Answered

How to debug an Indesign file that is causing Share for Review to crash app?

  • January 9, 2025
  • 1 reply
  • 211 views

I have an Indesign Book with nine associated Indesign files; I'm having no issues with eight of the files when sharing for review. With one file, Share for Review was working fine, but after some significant changes were made to the file (pages moved, major design elements moved and adjusted) the Share for Review function crashed the app every time.

 

But ONLY with this one file.

 

Very notable point; the Share for Review of this file seems to actually work, and the updates I am pushing are reflected after each update – it just also includes an Indesign crash, which is super annoying.

 

I am mainly wondering how I might check logs or otherwise troubleshoot/debug this file to identify what  is causing the crash?

Correct answer Marshall Hines

Spectacular suggestion. For anyone who might stumble on this later here's precisely what I did:

 

  1. Saved problematic file as filename.idml
  2. Opened new IDML file and saved as filename_NEW.indd, closed file.
  3. Opened filename_NEW.indd, shared for review and generated new review link. (this had no issues and seems to be a functioning review file.
  4. Closed filename_NEW.indd
  5. Openend Finder, navigated to the folder which now housed: 1) filename.indd – the bad file 2) filename.idml 3) filename_NEW.indd
  6. Renamed filename.indd to filename_OLD.indd
  7. Renamed filename_NEW.indd to filename.indd
  8. Opened filename.idbd that the original file was a part of, it showed the caution symbol, opened filename.indd from the book panel, saved filename.indd

 

This seems to have resolved the crashing on Share for Review updates. One note: Old comments on the previous shared file are not included in the new one. But my old one is still accessible, so I am just porting those over manually. 

1 reply

Robert at ID-Tasker
Robert at ID-Tasker
Legend
January 9, 2025

Maybe this file is corrupted - try IDMLing - export as IDML, open, save with a new name - do not overwrite your original file.

 

Then, rename your original file - add "_old" or something - then rename this new, IDMLed file to the "original" name. 

 

    M
    Marshall HinesAuthorCorrect answer
    Participant
    January 10, 2025

    Spectacular suggestion. For anyone who might stumble on this later here's precisely what I did:

     

    1. Saved problematic file as filename.idml
    2. Opened new IDML file and saved as filename_NEW.indd, closed file.
    3. Opened filename_NEW.indd, shared for review and generated new review link. (this had no issues and seems to be a functioning review file.
    4. Closed filename_NEW.indd
    5. Openend Finder, navigated to the folder which now housed: 1) filename.indd – the bad file 2) filename.idml 3) filename_NEW.indd
    6. Renamed filename.indd to filename_OLD.indd
    7. Renamed filename_NEW.indd to filename.indd
    8. Opened filename.idbd that the original file was a part of, it showed the caution symbol, opened filename.indd from the book panel, saved filename.indd

     

    This seems to have resolved the crashing on Share for Review updates. One note: Old comments on the previous shared file are not included in the new one. But my old one is still accessible, so I am just porting those over manually. 

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