How to Disable "Learn More" Pop-Ups in InDesign

[Tim5FA0]

After a recent update, my InDesign is now showing all these stupid pop-ups the whole time.

Screenshot attached.  To be absolutely clear, I am talking about the entire dialogue box, not the tool-tip illustrateed in a section of the dialogue box shown.

How do I kill them off once and for all ?  I've looked through Preferences but canot spot anything obvious.

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[Eugene Tyson]

Thank you for sharing your perspective, and I appreciate your passion about this issue.

I understand that the pop-ups are frustrating and that it feels like a simple fix. As a Community Expert, my goal is to facilitate productive discussions and advocate for users' concerns, not to defend decisions that seem unpopular or unnecessary. Your feedback is valuable, and I encourage you to keep voicing your opinions, they’re essential in pushing for changes.

I understand that you think it's an easy fix, but software updates to remove pop-ups or other intrusions can often be more complex than they seem. These changes may involve modifying deeply integrated parts of the user interface, ensuring compatibility across multiple operating systems, and avoiding unintended side effects that could impact other features. Additionally, updates typically go through extensive testing cycles to maintain stability and avoid introducing new issues. While it may appear simple on the surface, the process can require significant development and quality assurance resources.

I can appreciate the sentiment, but if a 5-year-old truly could code a fix, we might all need to rethink our career choices! If only it were as simple as handing it over to a coding prodigy in kindergarten!

[Jindřich3403716436xp]

I see you really are an "expert". So as a programmer, I'd like to explain an important thing to you. I'm adding a NEW functionality to the code, which is the display of " tooltips ", which works in such a way that it is one function in the end, i.e. "showTooltip". If I add one condition to this function, that is, if the parameter setting doNotShowTootip == true, then it terminates the function. Is this complicated? No. Is it easy to fix? Yes. But you wrote it beautifully. An explanation to put the clueless at ease.

[Tim5FA0]

@Eugene Tyson 

You really are doing your best to be patronizing and condescending aren't you ?

So, how about we turn your asnwer on its head ?

You boast about how amazing we should think Adobe is because "updates typically go through extensive testing cycles to maintain stability and avoid introducing new issues" and  "the process can require significant development and quality assurance resources"

Ok, so if we are to believe you about how amazing Adobe is at coding, then perhaps you would like to answer the following question in an honest way :

What happened to the "extensive testing cycles" and the "significant quality assurance resources" that caused this problem in the first place ?

"extensive testing cycles" should have picked up that the pop-ups were repeatedly occuring

"extensive testing cycles" shouul have picked up that it was impossible to silence these pop-ups

"significant quality assurance resources" should have picked up that the pop-ups were repeatedly occuring

"significant quality assurance resources" shouul have picked up that it was impossible to silence these pop-ups

Finally, I said a 5-year old could fix the code because its true.  The code that introduced the feature can be removed or commented out.  Or in technical speak, the code-commit can be rolled-back.

If your code-commits are truly subjected to "extensive testing cycles" and "significant quality assurance resources" then rolling-back code should not be a problem

[Eugene Tyson]

I don't work for Adobe, I'm a user just like you and I'm only trying to help the discussion move in a positive way rather than a backbiting way - and condescending tones like 5 year olds could fix it.

I'm in no way being condescending or patronising, but if you feel that way there's nothing I can do about it. 

How it got through their net of testing and things is not my purview, and probably something that also needs looking at. 

You raise good points and I agree with you. 

[Jindřich3403716436xp]

>I'm in no way being condescending or patronising, but if you feel that way there's nothing I can do about it.

He is not alone. You may not see it in your posts, but there it is.

But you may also have started out like I did in 1993 on a Quadra 800 with Quark, Photoshop and Illustrator as a scanner operator, then you may have spent a few years doing web pages and Flash applications, then you may have spent a few years programming web applications for IPTV, then you may have spent a few years as a tester of those applications running on a wide variety of devices. So you may have extensive experience in several fields and know what it takes. However, I closed tiptool again today about 15 times, which I have seen already 150 times. The biggest deal is when the History window with tiptool opens out of the blue and it interrupts my activity. In my 30 years of working I know of only one application that crashes regularly. It's InDesign. Today it crashed "only" six times. Fortunately, I rarely lose my job. And yes, it crashes even on a freshly installed system. It's like this. And these tiptools are just the cherry on top. You hear me, Adobe? Your customer who's been using your products for over 30 years is talking to you. I don't need tiptools for my work, I need a stable application.

[amyy88994878]

>Your customer who's been using your products for over 30 years is talking to you. 

I've noticed that companies work a lot harder to attract new customers, not keep the ones they have.  (Ex: After cancelling Prime, I get so many offers to rejoin! After cancelling my cell phone plan, free months to come back!)

> I don't need tiptools for my work, I need a stable application.

Ah, but if they didn't add new features (wanted or not) how could they "innovate"? 

The project managers seem asleep at the wheel - I think Canva will take more and more marketshare. 

[ds316]

I find this comment condescending and patronising.

[avalonpp]

Please, please make these boxes go away or at least give an option to not see them. They disrupt my flow terribly. Just putting in my 2 cents as a long time user. I've been using InDesign for over 20 years, and Photoshop since 2.0 was actually snail-mailed to me on a CD. 

[ds316]

If it's not for you you don't have to use it - you can choose not to use it - like any feature in InDesign, like I don't do any Indexing or Cross-References so I simply don't use those features

@Eugene Tyson

The problem with these pop-up "Learn More" ads is just this: You DO have to look at them. You DO have to interrupt your work to put them away. You CANNOT choose not to see them and you ARE required to deal with them one way or another. They are INTRUSIVE and you can't turn them off. So it's just not correct to say "you can choose not to use it" in this instance. 

I've been using Adobe software for a LONG time, and I'm NOT HAPPY to contemplate using something else; I'm annoyed into thinking about using something else. There IS a big learning curve for that decision. The simple fact that many Adobe users ARE contemplating departure, in spite of the difficulty, should tell you something. Forcing users to look at annoying pop-ups is another item on a growing list of ways Adobe seems to be getting in its customers' way.
If you subscribe to a box of chocolates for years and years, but then the company starts hiding the chocolates you like under layers and layers of new chocolates you don't like, and makes you spend an hour throwing the bad ones away before you can get to the good ones... well... you might start looking around to see what the other companies are offering. 
IMO, Adobe is willing to use its near-monopoly power to take advantage of its own customers. And reading responses like that of @Abhishek Rao doesn't give me any confidence at all that Adobe is actually "working hard on it," as you seem to believe. I think the best you can say is that they're thinking about working on it. 

But actual competitors are rising, and the monopoly ice Adobe is skating on is starting to thin.

[Jindřich3403716436xp]

Maybe it's because Adobe started hiring new people who just got out of school and decided to change the world, even though they know nothing about the world. Adobe, let us work in peace. Make stable software. That's all.

[Eugene Tyson]

Maybe it's because Adobe started hiring new people who just got out of school and decided to change the world, even though they know nothing about the world. Adobe, let us work in peace. Make stable software. That's all.

By @Jindřich3403716436xp

Great to hear they are hiring people out of school - that's nice of them, can you show me where you found out this information?

I agree that the popups are annoying and everyone wants to work in peace without intrusion. 

It's great to see Adobe taking it seriously and amalgamating all the feedback into 1 thread which will help them to put right what once went wrong. 

Aside from that, I don't take side-digs at them is productive in the conversation. It would to hear ideas on how it can be improved and implemented.

If you've got suggestions I'd love to hear them.

[Jindřich3403716436xp]

Just add a checkbox to the settings to permanently disable these annoying pop-ups. I don't know of anyone who needs this functionality. Do you need them for your work? Have you asked Adobe to add them? I haven't.

[apollomoonfire]

I like that "people who just got out of school and decided to change the world, even though they know nothing about the world." I like that. A bit unfair, perhaps, as they do know things, but they probably have not worked in a production environment where this type of unnecessary silliness actually gets in the way of work.

[David 66]

When working on a document and I need to undo something, quite often a prompt pops up after undoing, showing the history panel tour (please see attached screenshot). I've gone through the tour a few times, but it keeps appearing. It also leaves the history window in place as shown below, which is irritating because I have to move or close it.

Is there a way to turn this off? This has been happening with the last few versions of InDesign.

[foobared]

Sadly no way to turn it off @David 66 .   And if the post from Adobe above yours is to be believed, apparently we are a minority, we are merely the "some users" who are inconvenienced.

[dublove]

It's a little annoying.

And sometimes pressing Esc won't make it go away.
The dialog box stays on the screen for a long time.

[Manan Joshi]

Is this in 2025? I checked my 2023 and 2024 installation and I did not get any popup on launch. Though I do remember some kind of popup on fresh install.

-Manan

[annief61299112]

How does one get rid of the blue tip boxes popping in Indesign? They are distracting and I would like to remove them permanently from my program. If I want tips I will search for them myself.

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[jane-e]

@annief61299112 

I've moved your post from Creative Cloud desktop to the InDesign forum.

Jane

[apollomoonfire]

Really Adobe? What is going on? Why didn't you even THINK about providing a disable for this situation? Who is running your ship and making decisions? We have been using InDesign for years (although I do miss Quark which was fun to use, a lot, and FreeHand before that got killed too). This inconvenience is simply UNACCEPTABLE. We pay A LOT  of money to use your software, so isn't it about time you start respecting them and supporting them? This rectification needs to happen yesterday.

[JPatGP]

Exact same thing is happening here, very similar circumstances- clean install of Win 11, followed by clean install of Adobe CC. Seems like it's a bug.

[DTWhom]

+1 for wanting the option to turn off all "help", "tour", and "explanation" tooltips, including the one that CONSTANTLY tells me I should go sign up for the beta. If I get stuck, I know how to search the web for a solution. I don't particularly enjoy being harrassed with tips for features I'll never use.

[jkl2]

Another "inconvenienced user" here (as @foobared said earlier, I can't imagine anyone who isn't inconvenienced by this). You've been getting feedback for a month now. Get these annoying popups out of our face so we can get work done and focus on InDesign projects rather than focusing on cleaning crap off the desktop (including off of right in front of what I'm working on, over and over). You've had enough time to patch the software to turn these things off or provide a preference to turn them off. Post an update RIGHT NOW.

[christopherm58039141]

Does anyone know how to turn these off permanently in all Adobe Products?

[Chad Chelius]

It is my understanding that after you dismiss the pop ups 3 times, they will no longer appear.