Participating Frequently

Question

How to Disable Touch mode permanently in InDesign (CC2018 and above)

Forum|Forum|5 years ago
January 19, 2021
3 replies
1763 views

Issue: On launch of InDesing, users are presented with the Touch interface.

Desired outcome: Users should never see the touch interface on InDesign launch even if they connect with a touch-enabled device.

_______________________

I don't want the touch abilities to be enabled in InDesign.

How do I disable this permanently?

Or, if permanently is not possible, disable it so it never shows, no matter the connecting device, on InDesign startup?

I get there is a thread that shows you how to disable this when it occurs; that's too late in the game; please don't clutter this with references to that 'help' item.

I want to prevent it from ever launching/showing/occurring in the first place.

This topic has been closed for replies.

Srishti Bali

Community Manager

Hi there,

Sorry to hear about this trouble. Ideally if you have disabled it one time it should not show up again until the preferences are reset. Also, there is no option to disable this permanently apart from changing it from the workspace. I would suggest if you could take a moment and share this on our UserVoice page (https://indesign.uservoice.com/ )

This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

Regards,

Srishti

BobLevine

Community Expert

I believe that with a touch enabled device, the touch workspace will be there on the first launch. After that, it should remain at whatever workspace that was there when it was closed.

AFAIK, there's no way to simply disable it.

I'm curious, why is this an issue?

Ybk Software SupportAuthor

Participating Frequently

Why an issue: Because in a server-controlled environment, we are getting non-touchscreen users who get the touchscreen interface when launching InDesign.

BobLevine

Community Expert

Something is wrong somewhere. I remember the early beta years ago where the touch interface would launch on non-touch enabled devices but that hasn't been the case in a long time. Can you tell us more about the systems are displaying this issue?

L

Laubender

Community Expert

Hi Ybk Software Support,

can you post the link to that thread you mentioned?

Maybe there is a way to write a startup script that could disable the touch mode when InDesign is starting.

To test if InDesign is in touch mode I found this:

app.isAppInTouchMode()

Regards,
Uwe Laubender

( ACP )

Ybk Software SupportAuthor

Participating Frequently

Link requested: https://community.adobe.com/t5/indesign/how-to-disable-touch-workspace-on-indesign-cc/td-p/8265360?page=1

NOTE: This is NOT the answer.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded