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suet55213305
suet55213305
Participating Frequently
August 25, 2017
Question

How to get a missing font to show?

  • August 25, 2017
  • 4 replies
  • 10014 views

I have converted an old document from quark to InDesign and there is a font that I can't get to appear.  In the font finder it shows up with brackets around the font name.  The original font was in TT format but I have installed a new font in OTF format and the font still won't appear.  I can open a new document and the font is fine.  I have tried placing the font into InDesign font folder and on to the computer's system folder, neither one of those worked.  I can't change the font because it is a cryillic alphabet.  Help! !

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    4 replies

    staciae3098382
    staciae3098382
    Participant
    December 18, 2017

    I am having this EXACT same problem suet55213305. I use a third party extension to convert Quark to INDD. Most fonts came up fine but I have a few that I had to load and activate in Suitcase. It's there but when I go into INDD the copy is in pink and I can't replace it because the font that's supposed to be activated is in brackets and won't let me select it. Meaning it's missing except it's not. I'm super frustrated because I don't know how to fix this and it seems to be an on-going problem for many.

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    August 25, 2017

    The brackets means that you don't have the font installed (although you say you do). Is the text also pink (in Normal view, not Preview?)

    It sounds like the issue is getting InDesign to recognize the font.

    Do other programs see it? Microsoft Office? Photoshop? Illustrator? Quark?

    What operating system?

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    August 25, 2017

    I just re-read your question. The font shows up in a new document in InDesign, but not in the one you converted from QuarkXPress.

    suet55213305
    suet55213305Author
    Participating Frequently
    August 25, 2017

    You didn't say what method you're using to convert the Quark document to InDesign. Can you try either copying and pasting text from your converted to InDesign document into a new InDesign document and seeing if you can substitute your OTF version of the font in the new document? If that works then it is a matter of a bad conversion from Quark. If you still have Quark on your machine you can also try to copy and paste text directly from the Quark document and see. Conversions from Quark to InDesign have always resulted in unreliable files which need a lot of tweaking to make them viable InDesign documents. You didn't say what versions of Quark and InDesign you're working with but at this late date what was once only unreliable may now be even more so.


    I tried coping and pasting the text into a new InDesign document and that didn't work.  The font still didn't appear.  The converting software used is Markzware.

    The Quark version was 8 and I am now working in InDesign 2017.  I do not have quark load on my machine any longer.

    Bill Silbert
    Community Expert
    Bill SilbertCommunity Expert
    Community Expert
    August 25, 2017

    Under the Type menu choose the option "Find Font"

    You will see the Find Font dialog window. Click on the font you want to replace in the upper window (Font Information) and then click on the inverted carat next to the Font Family field and scroll through the pull-down menu until you find the font you want to replace it with. Since you said that you've loaded the replacement OTF font it should show up in this list. Once you've chosen it make sure that the weight you want is also chosen and either click on Change All or click on Find First and change each instance one at a time. After making your changes click on Done. You should now have changed all instances of the font throughout your document. If you were unable to find the OTF in your list check other applications to see if the font is actually open. If the font is visible in other applications but not InDesign please post that information. Prior to doing that try quitting InDesign and then reopening it. Sometimes doing that can awaken a sleeping font.

    winterm
    winterm
    Legend
    August 25, 2017

    Did you try Type > Find Font panel to change the font globally?

    suet55213305
    suet55213305Author
    Participating Frequently
    August 25, 2017

    Can you tell me were to find the font globally?  I don't see on the Find Font panel.

    winterm
    winterm
    Legend
    August 25, 2017

    From menu go to Type > Find Font

    Select font you want to replace from Fonts in Document list.

    Then select font in Replace with list.

    Check Redefine Style When Changing All.

    Hit Change All button.

    All occurencies of selected font will be replaced.

    In this screenshot: Warnock Pro Regular will be replaced with Minion Pro Regular in a whole document (i.e. globally), including Character and Paragraph styles.

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