Hyperlinks are suddenly not working

Question

I've had this Indesign document for over a year. I have never had any problems with the hyperlinks before. Suddenly today, after adding some pages with new hyperlinks, they are no longer working when I publish online or just export a pdf. I've always published online in the past. I checked the links in the Hyperlinks window pane and they take me to the website. I have all the text with the hyperlinks on the top layer.

I'm at a loss. Any help would be so appreciated.

Many thanks in advance

Chad

Eugene Tyson · Answer

Are they full hyperlinks with the actual address of the website - or are they text that is converted to a hyperlink, like Click Here

Acrobat should automatically convert full URLs into hyperlinks - there was a recent update to Acrobat so maybe the preference to recognise hyperlinks in documents is turned off in Acrobat Preferences?

And just another guess

If the document is worked on for a year it must have gone through a lot of saves.

There might be built up residual information in the file.

If a document is not behaving well then try

File>Export

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded