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Hyperlinks cause Indesign CC2019 to crash

Explorer ,
Dec 19, 2018 Dec 19, 2018

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I have an Indesign file I created a few months ago that has a table of contents text box in the front. The table of contents uses hyperlinks so the user can click and go to the particular page in the document. I am updating this file with new content/pages, but when I highlight a page to change its hyperlink it causes Indesign to Crash.

Also if I try to copy the entire text box that contains the hyperlinks it crashes Indesign as well.

I did a search and there seemed to be a fix for this for Indesign CC2017. There was a plug-in to download and install. Unfortunately that plug-in is CC2017 specific, so it won't help me. I need to get this project done - but I cant get the table of contents corrected unless I have a fix.

Any help would be greatly appreciated.

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correct answers 1 Correct answer

Community Expert , Dec 19, 2018 Dec 19, 2018

Try exporting the document as an IDML and then opening that file in your current version of InDesign. Creating an IDML like this can sometimes clean up corruption that may be within the file.

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Community Expert ,
Dec 19, 2018 Dec 19, 2018

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Try exporting the document as an IDML and then opening that file in your current version of InDesign. Creating an IDML like this can sometimes clean up corruption that may be within the file.

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Explorer ,
Dec 19, 2018 Dec 19, 2018

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THANK YOU SO MUCH!

That worked like a charm. Giving you a huge digital hug man!

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Community Expert ,
Dec 19, 2018 Dec 19, 2018

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Happy to help.

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New Here ,
Sep 12, 2022 Sep 12, 2022

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Im having the same problem and saving it like IDML its not working.

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Community Expert ,
Sep 13, 2022 Sep 13, 2022

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Hi @Ana26081620m2n9 ,

this thread is nearly 4 years old and the version of InDesign back then was CC 2017 2019*.

 

Best create a new thread and share more information.

Exact InDesign version, operating system, operating system version.

Also provide a sample document where you see the issue.

 

Thanks,
Uwe Laubender
( Adobe Community Professional )

 

EDITED: The version was InDesign 2019 from the year 2018.

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