Hyperlinks Not Working in PDF Downloaded From InDesign Document Published Online

[defaultmtpl7tftsv0b]

Hi. Question... When I download a PDF from an InDesign document's Publish Online webpage, some of the hyperlinks in the PDF work while others don't. See attached PDF. Note: all of the hyperlinks work just fine in the online version: https://indd.adobe.com/view/1dd47208-4565-462a-ba3c-4148f780812c

Thoughts?

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to theInDesign forum so that proper help can be offered.

[defaultmtpl7tftsv0b]

Awesome! this is my first time here so thanks for the help!

[Steve Werner · Accepted solution]

You need to create a PDF preset which includes turning on the Hyperlink option at the bottom of the Export Adobe PDF dialog

Then when uploadimg you INDD file for Publish Online, turn on the option to allow readers to download the document as PDF  (Print). In the Advanced settings, select the PDF Preset you've created to use for PDF export.

[defaultmtpl7tftsv0b]

Amazing Steve! The hyperlinks in the PDF work perfectly - that's a real game changer. I can't thank you enough for your help!

[defaultmtpl7tftsv0b]

Thanks again, Steve - here's the fully functioning brochure!

[Peter Mann]

The 'corect answer' doesn't work for me!  Here's a screenshot of my print set up (Windows / INDD 20.0 x64) which does not include the hyperlink option – neither does it pop up in any of the choices from the drop down on the left.

When I print a PDF (to Acrobat Pro 2024.003.20180) hyperlinks work if typed out (e.g. www.buzzassociates.co.uk) but not if 'created' as a hyperlink with the text (e.g. 'Continues on page 15').

Grateful for advice on how to remedy this.

[BobLevine]

That is a print dialog, not an export dialog.

[Peter Mann]

Thank you Bob – and, yes it works!  When I first opened 'Export'* [control c] it opens the folder where the PDF is to be saved – only by clicking on 'Save' is the dialog box opened, which is the opposite to how the 'Print' function works.

BTW, I'm very new to InDesign, having spent 30 years using QuarkXPress.

* In Windows there is no 'Export Adobe PDF' option

[BobLevine]

File > Export > Adobe PDF (print).

The default KBSC is Ctrl+E. You should also note that KBSCs are completely customizable.