I have reciently found that Text hyperlinks to other documents (e.g., PDF-to-PDF links) no longer work when exporting from InDesign as an Interactive PDF.

However links do work when exporting as a Print PDF.

I just wonder why. This is only since 19.3, something must have been altered.

Although this is a slove for our cross document links, it does mean that other interactive elements are now not possible, but we'll have to learn to live without rollovers, etc... Rich interactive docs were amazing, not everything should have to be online!!

Derek Cross

Community Expert

Another method to try is to hyperlink your PDFs to Publish Online documents, I've found this to work succesfully and you can use the additional features that this format offers.

thebobwolfAuthor

Inspiring

Thanks for your reply Derek, sadly online documents are not an option with our clients.

Derek Cross

Community Expert

It would be worth testing it so you might suggest it in the future with other clients.

L

Laubender

Community Expert

Hi @thebobwolf ,

did you export to PDF (Interactive) or did you export to PDF (Print) with Hyperlinks option enabled?

Could make a difference. Did not test your attached documents yet, but will do…

Regards,
Uwe Laubender
( Adobe Community Expert )

thebobwolfAuthor

Inspiring

Hi @Laubender Thanks for your reply, exported as PDF (Interactive). We've been making 100's of interactive Pdf's for nearly 10 years and a have sadly seen features fall by the wayside it would be devistating to see this one go. Have you tried to make a simple document in 19.4 or 19.5? it does still work in 19.3 but not being able to update to the latest version worries me.

M

MARIA GUADALU22034755w574

Participating Frequently

We have the same problem with our links in InDesign.

Is there any option to solve it?

Thanks

thebobwolfAuthor

Inspiring

Links in interactive documents published from InDesign 19.3 still work, you could try rolling back your indesign version, that's what we have had to do. good luck 🙂

thebobwolfAuthor

Inspiring

Actually, it will only work in InDesign 19.3, so 2 versions ago.

thebobwolfAuthor

Inspiring

This is not the correct answer, this is an observation. Please unmark it and if possible pass these comments on to the relevant adobe department. This is a worrying fact that a major part of the software is not functioning in the latest two versions.

thebobwolfAuthor

Inspiring

I've reported this as a bug as well as this ask for help, so far, despite 23.3K views no one has offered any support / confirmation that it's a problem that will be looked into or fixed.

Since this is a very important feature of indesign and part of my workflow can any one point me in the direction of who to contact regarding getting this to the relavant people.

Much appreciated any insight.

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