I bought a subscription today but my InDesign 2017 doesn't work!!! HELP!!!

[krzysztofd399136]

Today I purchased access to InDesign.
Unfortunately, I can't install the latest version because I have an older Windows system.
I have InDesign 2017 installed on my computer, but unfortunately it doesn't want to work. Why?

What can I do to make InDesign work?

I am asking for urgent help.

[Eric Dumas]

Hi, can you share the exact version of your operating system and software?

Can you describe what prevents you from using your software? It will not start, a license issue, ...

From the Adobe CReative Cloud software, you can look at the list of 'previous version' you can install. Is that going far back as you need?

[krzysztofd399136]

Hi, I have Windows 10 Home, but I do not have the 22 H2 update installed (and I can install it).

It won't start.

How can I use the 2017 version I purchased?

I am attaching some photos from my computer.

Unfortunately, I don't see various older versions in Creative Culud that I could install and assign the subscription I paid for today.

[BobLevine]

You're going to need to update Windows and use a more recent version of InDesign.

[krzysztofd399136]

The problem is that I cannot run Windows (there is some problem).

Is there a possibility to act earlier?

If so, in what way?

I will add that the day before yesterday I logged in to InDesign 2017 for a free test that lasted 1 day. water everything worked.

[BobLevine]

Then the problem is with your computer. Address that and your issues will be solved.

Reinstall Windows if you have to.