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Correct answer Manan Joshi

Hi James,

 

Look at the following discussion, this might help you

https://community.adobe.com/t5/get-started/how-do-i-prevent-creative-cloud-from-taking-over-my-cs6-perpetual-license/td-p/6491847?page=1

 

5 replies

L
Community Expert
LaubenderCommunity Expert
Community Expert
April 27, 2020

Just to give you an example that affects also all users for "authorized" versions of InDesign that are below of the two versions of CC, InDesign CC 2019 and 2020, that can be installed on a fresh system:

 

Let's assume you are using InDesign CC 2015, you installed it a couple of years ago.

 

You bought an expensive 3rd-party plug-in for exactly that version and the makers of the plug-in discontinued development. You rely on the plug-in and you like to set up a new machine: You will not be able to install InDesign CC 2015 again.

 

So what's the issue? The InDesign CC 2015 you can install with the offered downloaders there install the basic version of InDesign CC 2015. That is version 11.0.0. No chance to get the bug fix versions; e.g. the latest one that is version 11.4.1.102. You are stuck with a non-bug-fixed version!

 

The same scenario is true for InDesign CC 2017 and CC 2018.

 

Regards,
Uwe Laubender

( ACP )
(Link modified by the Moderator ^VS)

    L
    Community Expert
    LaubenderCommunity Expert
    Community Expert
    April 27, 2020

    Hi Bill,

    what's showing up in the Creative Cloud Desktop app is decoupled from the "authorized" versions.

    All currently installed versions will show up. Authorized or not.

     

    But in the moment you uninstall them you will not see them again in the Creative Cloud Desktop app.

    Just the latest two main versions with their subversions.

     

    Regards,
    Uwe Laubender

    ( ACP )

      Bill Silbert
      Community Expert
      Bill SilbertCommunity Expert
      Community Expert
      April 27, 2020

      CS6 is no longer considered authorized software as part of the Creative Cloud. Only the two most recent versions (CC 2019 and CC 2020) are officially authorized. Your problem may be related to that. Whether you are able to install these authorized versions depends on your operating system. You will need to be on one of the latest versions of Windows 10 or High Sierra or later on a Mac in order to see these versions offered for install under the apps section in the desktop app.

      If your version of CS6 was purchased as a perpetual licensed version with a serial number then try contacting Adobe Customer Care https://helpx.adobe.com/contact.html for help in reinstalling.

        L
        Community Expert
        LaubenderCommunity Expert
        Community Expert
        April 27, 2020

        Hi Bill,

        currently authorized versions of InDesign are CC 2014 and above. With other CC apps this can be and will be different.

        Two InDesign versions are not authorized that were available with Creative Cloud some years ago:

        InDesign version 8 and InDesign CC version 9.

         

        The perpetual version of InDesign 8, CS6, is still authorized.

         

        But: If you ever had a CC version of InDesign installed ( perhaps for testing purposes ) and the perpetual version of InDesign CS6 was already installed, the serial number of the already installed CS6 was changed by installing Creative Cloud to the Creative Cloud serial number.

         

        To remedy the situation: Uninstall Creative Cloud, uninstall InDesign CS6 and re-install the perpetual version of InDesign CS6 from DVD or backup installer files.

         

        What's not possible:

        Get update packages for CS6 8.0.0 from Adobe ( e.g. bug fix versions like 8.0.2 or even 8.1.0 ).

        Get installer files for CS6 8.0.0 from Adobe.

         

        Regards,
        Uwe Laubender

        ( ACP )

          Bill Silbert
          Community Expert
          Bill SilbertCommunity Expert
          Community Expert
          April 27, 2020

          Thanks for clarifying Uwe. However, based on your explanation, I am confused about the authorized versions since my desktop app only shows CC 2019 and CC 2020 as available for install. My understanding was that only the authorized versions would be showing up for install.

          Geоrge
          Geоrge
          Legend
          April 27, 2020

          If you're use it perpetual version then ask Adobe support chat why they try to catch from you money. If you're use it subscription then be notice that you can't use it CS6 from last year. 

          Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner
            M
            Community Expert
            Manan JoshiCommunity ExpertCorrect answer
            Community Expert
            April 27, 2020

            Hi James,

             

            Look at the following discussion, this might help you

            https://community.adobe.com/t5/get-started/how-do-i-prevent-creative-cloud-from-taking-over-my-cs6-perpetual-license/td-p/6491847?page=1

             

            -Manan
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