Skip to main content
dublove
dublove
Legend
April 24, 2024
Question

I retrieved the damaged documents. Can anyone help me repair it?

  • April 24, 2024
  • 2 replies
  • 503 views

I don't know what the Caches \ Indesign recovery has it.
When I cut the file, I suddenly power off and the file was damaged.
I took a lot of time to find it, but I found that I couldn't open it. Can anyone help repair it?

Thank you  very muck.

My file is here.

This topic has been closed for replies.

2 replies

rob day
Community Expert
rob dayCommunity Expert
Community Expert
April 24, 2024

Hi @dublove , Your only hope would be if the file had been saved in your Creative Cloud Files folder, or some other cloud file syncing service’s syncing folder, and it got backed up to the cloud account.

 

If the file was originally in your CCF folder, it might be available in your web account’s Synced files Deleted folder:

 

 

    dublove
    dubloveAuthor
    Legend
    April 24, 2024

    However, I didn't use the cloud.

    dublove
    dubloveAuthor
    Legend
    April 24, 2024

    Then sadly, again, you've learned why you should be. Beyond the trash or recycle bin (depending on platform), your files are gone.


    I retrieved the file, but it seemed to be damaged. Can anyone help me repair it?
    I uploaded a document not long ago, But it has been banned by the administrator
    I don't know why，The link he said is a bit strange ....
    My file is here.

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    April 24, 2024

    Were you working in a Dropbox or OneDrive folder perhaps? If so, log into your account on the web and you can recover it. Other cloud services are similar.

     

    If not, you've just learned why should be working that way.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices