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I retrieved the damaged documents. Can anyone help me repair it?

Enthusiast ,
Apr 24, 2024 Apr 24, 2024

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I don't know what the Caches \ Indesign recovery has it.
When I cut the file, I suddenly power off and the file was damaged.
I took a lot of time to find it, but I found that I couldn't open it. Can anyone help repair it?

Thank you  very muck.

My file is here.

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Bug , Feature request , How to , Performance , Scripting

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Community Expert ,
Apr 24, 2024 Apr 24, 2024

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Were you working in a Dropbox or OneDrive folder perhaps? If so, log into your account on the web and you can recover it. Other cloud services are similar.

 

If not, you've just learned why should be working that way.

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Community Expert ,
Apr 24, 2024 Apr 24, 2024

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Hi @dublove , Your only hope would be if the file had been saved in your Creative Cloud Files folder, or some other cloud file syncing service’s syncing folder, and it got backed up to the cloud account.

 

If the file was originally in your CCF folder, it might be available in your web account’s Synced files Deleted folder:

 

Screen Shot 8.png

 

Screen Shot 7.png

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Enthusiast ,
Apr 24, 2024 Apr 24, 2024

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However, I didn't use the cloud.

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Community Expert ,
Apr 24, 2024 Apr 24, 2024

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Then sadly, again, you've learned why you should be. Beyond the trash or recycle bin (depending on platform), your files are gone.

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Enthusiast ,
Apr 24, 2024 Apr 24, 2024

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I retrieved the file, but it seemed to be damaged. Can anyone help me repair it?
I uploaded a document not long ago, But it has been banned by the administrator
I don't know why,The link he said is a bit strange ....
My file is here.

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Community Expert ,
Apr 24, 2024 Apr 24, 2024

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@dublove 

 

When opening your file there is a message that file is corrupted and if I want to send it to Adobe to be fixed - but after a while there is a message that it failed - so it looks like your file is gone...

 

"Blind" IDMLing also doesn't work.

 

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Enthusiast ,
Apr 24, 2024 Apr 24, 2024

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Thank you.

 

tragedy……
This is really a sad thing.

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