I updated In Design from 2023 to 2024 version and LOST a file saved to Creative Cloud ....... Help

Forum|Forum|2 years ago
December 10, 2023
2 replies
2136 views

Hi guys,

I worked on a project a month ago then stopped working on it, upgraded all my Adobe Apps to their new version (2023 -> 2024), and now I cannot find my InDesign file I was working on on the Adobe Creative Cloud ...

Please tell me therer is a way to find this file ... It's hours of work and I have to finish it soon ..

Bests,

Sync and storage

This topic has been closed for replies.

rob day

Community Expert

Hi @Maxime225341466dt8 , InDesign does not have a dedicated cloud format like Photoshop or Illustrator–the Save or Save As dialog only lets you save locally.

If you are getting the file does not exist... message, the file was either accidentally trashed or moved. If the file was saved to your user>Creative Cloud Files folder, and it successfully sync’d to your cloud account before it was trashed or moved, there is a chance it could still be in the cloud server’s Deleted directory:

rob day

Community Expert

Thing is, my .indd file was saved on Creative Cloud, not on my local disk

Also, Photoshop has the special cloud format (.PSDC), which you can access from the Save dialog by clicking the Save to cloud documents button

InDesign has never had that option—there is currently no .INDDC or .INDC format. The Save and Save As dialog for all versions, including the latest, only lets you access the local network file system:

M

Maxime225341466dt8Author

Inspiring

update :

I am on Mac, I went to "File > Open recent > the_file_I_was_looking_for.indd" and then a pop-up appeares saying "either the file does not exist, you do not have the permission, or the file may be in use by another application". (my file isn't in use nowhere)
So what now ?