I upgraded to InDesign 2024, but documents keep opening in InDesign 2023

[Susan Culligan]

I've been upgraded to 2024 for several weeks, but documents keep opening in 2023, even when I've had them open in 2024. I uninstalled and reinstalled 2024, but that didn't solve it, and it's making me mental.

Any ideas?

Thanks

Susan

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[Frans v.d. Geest · Accepted solution]

Yes:

1. Uninstall 2023.
2. If you want to keep 2023, then simply start 2024 and use File > Open and open the document you want, no mistake possible
3. Or reassociate the '.indd' files in Finder (Mac) or Explorer (Windows) with 2024.

(On anote: if you are in Windows, make sure you run the latest version (19.1) because 19.0 had a APP ID error that was the same as 2023 (18).)

I would opt for option 2 by the way, always safest and the most obvious 😉

[Manan Joshi]

As a general rule the version installed last should get the file type associated with it. So the sequence of installation matters. In this case I suppose having the same ID in the registry for both 2024 and 2023 might be the culprit, this issue has been resolved though in the latest version of 2024.

-Manan