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Susan Culligan
Susan Culligan
Inspiring
December 17, 2023
Answered

I upgraded to InDesign 2024, but documents keep opening in InDesign 2023

  • December 17, 2023
  • 3 replies
  • 2199 views

I've been upgraded to 2024 for several weeks, but documents keep opening in 2023, even when I've had them open in 2024. I uninstalled and reinstalled 2024, but that didn't solve it, and it's making me mental.

 

Any ideas?

 

Thanks

Susan

    This topic has been closed for replies.
    Correct answer Frans v.d. Geest

    Yes:

    1. Uninstall 2023.
    2. If you want to keep 2023, then simply start 2024 and use File > Open and open the document you want, no mistake possible
    3. Or reassociate the '.indd' files in Finder (Mac) or Explorer (Windows) with 2024.

    (On anote: if you are in Windows, make sure you run the latest version (19.1) because 19.0 had a APP ID error that was the same as 2023 (18).)

    I would opt for option 2 by the way, always safest and the most obvious 😉

    3 replies

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    December 19, 2023

    As a general rule the version installed last should get the file type associated with it. So the sequence of installation matters. In this case I suppose having the same ID in the registry for both 2024 and 2023 might be the culprit, this issue has been resolved though in the latest version of 2024.

    -Manan

    -Manan
    Frans v.d. Geest
    Community Expert
    Frans v.d. GeestCommunity ExpertCorrect answer
    Community Expert
    December 17, 2023

    Yes:

    1. Uninstall 2023.
    2. If you want to keep 2023, then simply start 2024 and use File > Open and open the document you want, no mistake possible
    3. Or reassociate the '.indd' files in Finder (Mac) or Explorer (Windows) with 2024.

    (On anote: if you are in Windows, make sure you run the latest version (19.1) because 19.0 had a APP ID error that was the same as 2023 (18).)

    I would opt for option 2 by the way, always safest and the most obvious 😉

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 17, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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