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M
maiked49450652
Participant
August 4, 2023
Question

Id startet nach Update nicht mehr / Id doesn't start after update

  • August 4, 2023
  • 1 reply
  • 162 views

Nach Update heute Morgen öffnet sich Id nicht mehr. Nach deinstallieren und neu installieren ging es wieder. Jetzt wollte ich das Programm nach ein paar Stunden wieder öffnen und kann es schon wieder nicht starten. Hilfe!

 

After update this morning Id does not open anymore. After uninstalling and reinstalling it worked again. Now I wanted to open the program again after a few hours and can not start it again. Help! 

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1 reply

Randy Hagan
Community Expert
Randy HaganCommunity Expert
Community Expert
August 4, 2023

If you're on a Windows PC, you can reach back into your restore points to a point before InDesign updated, and recover your previous InDesign installation. It's the best way to be sure.

 

On Macs, and Windows PCs if you're less concerned about the need for a complete rollback, the other option is to Use Adobe CC Cleaner and then re-install the previous version of InDesign, which would be 18.4.

 

These are rude cures, but they are absolute ones to dispatch the latest version of InDesign and hopefully get you back to running smoothly. Others here are offering totally trashing your preferences, but it seems to put users in a continual ground loop of having to trash your preferences to get back into InDesign. If you have a Windows PC and roll back to a point before the upgrade, you should be able to keep any custom preferences you set in your Adobe applications.

 

Hope this helps,

 

Randy

M
maiked49450652Author
Participant
August 4, 2023

Thank you for your fast feedback! I'll try this. 

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