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Hi there,
I am having issues opening an idml file that I created in Indesign 14.0 in Indesign 13.0.1. When I try to open the file it crashes.
Has anyone experienced this issue? Any help would be much appreciated, thanks.
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Have you tried packaging the file and checking the include IDML file option? Might see if that works any better.
-Dax
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Hi Dax,
Thank for getting in touch. I did try this option, unfortunately.
Cheers
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Anything different about your document? Interactive content? Some things are not backward compatible.
-Dax
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maxwithdax wrote
Anything different about your document? Interactive content? Some things are not backward compatible.
-Dax
That's irrelevant. Anything not backward compatible would just be lost or mangled. It would not cause a crash.
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Export it again.
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Hi,
If above suggestions do not work and you continue to face the crash, please share the idml/indd document at amaarora@adobe.com
This will help us look into the issue
-Aman
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Hi Adam,
I would like to know if the steps suggested above worked for you, or the issue still persists.
Kindly update the discussion if you need further assistance with it.
Thanks,
Srishti