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Idml file created in Indesign 14.0 not opening in older versions of Indesign

New Here ,
Nov 13, 2018 Nov 13, 2018

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Hi there,

I am having issues opening an idml file that I created in Indesign 14.0 in Indesign 13.0.1. When I try to open the file it crashes.

Has anyone experienced this issue? Any help would be much appreciated, thanks.

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Community Expert ,
Nov 13, 2018 Nov 13, 2018

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Have you tried packaging the file and checking the include IDML file option? Might see if that works any better.

-Dax

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New Here ,
Nov 13, 2018 Nov 13, 2018

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Hi Dax,

Thank for getting in touch. I did try this option, unfortunately.

Cheers

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Community Expert ,
Nov 13, 2018 Nov 13, 2018

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Anything different about your document? Interactive content? Some things are not backward compatible.

-Dax

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Community Expert ,
Nov 13, 2018 Nov 13, 2018

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maxwithdax  wrote

Anything different about your document? Interactive content? Some things are not backward compatible.

-Dax

That's irrelevant. Anything not backward compatible would just be lost or mangled. It would not cause a crash.

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Community Expert ,
Nov 13, 2018 Nov 13, 2018

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Export it again.

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Adobe Employee ,
Nov 13, 2018 Nov 13, 2018

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Hi,

If above suggestions do not work and you continue to face the crash, please share the idml/indd document at amaarora@adobe.com

This will help us look into the issue

-Aman

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Adobe Employee ,
Nov 27, 2018 Nov 27, 2018

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Hi Adam,

I would like to know if the steps suggested above worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

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