Image in gray box

New Here ,
Jan 31, 2022 Jan 31, 2022

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Hi,

My indeisgn is showing all images in gray box.

I've noticed there are recomendations of settings

View -> Display Performance

Right Click gray box -> Display Performance -> High Quality Display

 

Both doesn't work..

I;m not sure if this is why but, as soon as the program starts, the program asked me if indesign could access my files, I accidentally clicked N0. Could this be reason? If so how can I change the setting?

I've attached streenshots below, PLZ HELP

 

Screen Shot 2022-01-31 at 10.07.38 PM.png

Screen Shot 2022-01-31 at 10.07.50 PM.png

Screen Shot 2022-01-31 at 10.08.02 PM.png

   

TOPICS
How to , Import and export , Performance

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Adobe Employee ,
Jan 31, 2022 Jan 31, 2022

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Hi there,

 

Sorry to hear about your experience. It is possible that InDesign is unable to read the images. I would suggest you try the following:

  1. Go to System Preferences
  2.  Security & Privacy
  3.  Click the "Unlock button" & enter your user account credential to make changes.
  4.  Go to Privacy Tab
  5.  Full Disk Access & Files & Folders
  6.  Click "+" to add InDesign 2022.app manually
  7.  Restart InDesign

Anshul_Saini_0-1643668777605.png

 

If this doesn't help, then you may keep the images (links) in the same folder as the file.

 

If that doesn't help either, then you may try testing the InDesign Preferences (https://helpx.adobe.com/indesign/kb/indesign-preferences-support-file-locations.html) and see if that helps to resolve the issue.

 

Let us know how it goes. We will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

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Adobe Community Professional ,
Jan 31, 2022 Jan 31, 2022

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It is posilbe that the preferences for display performance have been changed. Below you can see my preferences for Typical Display. Perhaps the Raster Images preferene has changed for one of your display options.

Screenshot 2022-01-31 at 3.05.34 PM.png

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