Image issues when converting PDF from PMS to CMYK using PDF-X3 preset
- June 5, 2023
- 2 replies
- 1588 views
Hello,
I work for a printer who provides clients an Adobe preset to use when exporting print files. I've attached the .txt file of the summary. Sometimes our clients combine RGB, CMYK, and PMS colors & images in their documents. When they use our presets it converts RGB to CMYK, but not PMS. We support using PMS colors, but occasionally have to convert files to CMYK when printing offset. Sometimes everything converts fine, other times errors arise (white boxes around in place of cut out color images). The issues can be prevented if we have access to the working files, but that is not often the case. Our clients don't always know what method we are printing their work, and telling them to prepare the files 2 different ways is not an option. Today I exported a client's file using both the High Quality and Press presets, and everything on the resulting pdfs converted to CMYK correctly. Obviously that conflicts with the preset my work has been promoting for years. They had their reasons to decide on that preset initally, before I joined the company. I am not authorized tell a client to use different settings. My boss wants to know what the issue is with our preset. I don't know the answer. I'd appreciate advice on the matter.
