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MartianGirlDesign
Inspiring
June 16, 2020
Answered

Image rotating slightly when PDF opened on a laptop

  • June 16, 2020
  • 8 replies
  • 7590 views

My boss has an issue that when he is opening PDFs made from Adobe inDesign some of the images rotate.  (See image attached.) Has anyone had this happen and any settings I can use at my end or his? 

I've never had this happen so at a loss as to what to suggest. He wonders if it is to do with pages viewed as a dps, but cant see why. I output as single pages viewd as 'two-up' in Acrobat.

 

I am running latest Adobe CC on an up-to-date iMac. 

He is opening using Adobe Acrobat PRO on a Windows laptop.

 

thanks

    Correct answer MartianGirlDesign

    Uncheck Recognize Text, if you're not planning to do OCR. What is happening: Acrobat is trying to auto-straighten the images so OCR works better (even though that's not at all what you want to do)

     


    This worked in a file today. Thank you @Brad @ Roaring Mouse 

      

    8 replies

    D
    defaultz1uqjwz23rss
    Participating Frequently
    August 29, 2023

    For those who may have trouble finding that checkbox, for me it was located under the "Edit menu" then clicking on the sprocket. 

     

      Brad @ Roaring Mouse
      Community Expert
      Brad @ Roaring MouseCommunity Expert
      Community Expert
      August 31, 2023

      Indeed; the new layout of Acrobat has moved it to that location. Thanks for adding that.

      Mike Witherell
      Community Expert
      Mike WitherellCommunity Expert
      Community Expert
      March 28, 2022

      Totally outside, but why is the boss using a 2020 version of Acrobat DC?

      Just to rule out unknowns, could boss click on Acrobat DC > Help > Check for updates and update to the current 2022 version?

      Mike Witherell
      M
      MartianGirlDesignAuthor
      Inspiring
      March 28, 2022

      Look when I first posted about this issue! 

      I dont know why, but it's taken until now for this to be solved. For me the unchecking the recognize text box worked.

        Mike Witherell
        Community Expert
        Mike WitherellCommunity Expert
        Community Expert
        March 28, 2022

        Ah yes, I see your point. What I didn't read was your acknowledgment that the OCR peculiarity thing fixed your problem.

        Mike Witherell
          L
          Community Expert
          LaubenderCommunity Expert
          Community Expert
          March 25, 2022

          Brad said:

          "Uncheck Recognize Text, if you're not planning to do OCR. What is happening: Acrobat is trying to auto-straighten the images so OCR works better (even though that's not at all what you want to do)"

           

          Wow.

           

          Thanks for that observation, Brad!

          Nothing against what Acrobat has to do to get good OCR, but it should do this just in memory. Not on the document itself. Imagine you slightly rotated an image of a scanned text by purpose in your layout to compensate for not putting the sheet 100% straightened to the scanner. Would Acrobat also try to unrotate the image because of OCR?

           

          Regards,
          Uwe Laubender

          ( ACP )

          Brad @ Roaring Mouse
          Community Expert
          Brad @ Roaring MouseCommunity Expert
          Community Expert
          March 25, 2022

          "Would Acrobat also try to unrotate the image because of OCR?"

          No, it bases its "guess" on what it "sees" as opposed to whether the object itself is rotated.

          That being said, say you have a layout that had two crooked items, each in different directions. It might actually apply the straightening to one correctly, but then try to apply the same rotation to the other, even though it's not appropriate. Since there are no options to be selective, it's all kinda willy-nilly.

          Try apply Edit PDF to the attached PDF. This is just a single page of two images, one rotated left, the other right. Watch what Acrobat does!

          Needless to say, if you DON'T need OCR, just permanently uncheck the Recognize Text. It will be default when first used, but should stick unchecked for the future, but I find I need to reset it every now and again.

          Obviously, standalone OCR apps are much more sophisticated, and I tend to use one of those when I need better recognition.

            Sheena Kaul
            Community Manager
            Sheena KaulCommunity Manager
            Community Manager
            June 26, 2020

            Hi there,

             

            I am hoping that your issue has been resolved till now. If not, please feel free to update this thread else let us know if any of the suggestions shared above helped you or not.

             

            Regards,

            Sheena

            N
            neilas82770249
            Participating Frequently
            March 23, 2022

            I have this same problem and cannot fix it. One image, used in several locations rotates slightly when I open "edit PDF" in Adobe Acrobat. Were you able to find a solution?

             

            Thank you!

            Neila 

            at. 

            M
            MartianGirlDesignAuthorCorrect answer
            Inspiring
            March 28, 2022

            Uncheck Recognize Text, if you're not planning to do OCR. What is happening: Acrobat is trying to auto-straighten the images so OCR works better (even though that's not at all what you want to do)

             


            This worked in a file today. Thank you @Brad @ Roaring Mouse 

              

              L
              Community Expert
              LaubenderCommunity Expert
              Community Expert
              June 18, 2020

              Hi MartianGirlDesign,

              Ideal or not ieal, I'd test turning off "Crop Image Data to Frames".

              If you check the result check especially if the image data is rotated and has moved.

              Perhaps we see a very special bug with PDF Export (Print) here…

               

              What you could also test:

              Instead of TIFF save the image to JPEG with PhotoShop and place the JPEG image.

               

              Regards,
              Uwe Laubender

              ( ACP )

               

               

              L
              Community Expert
              LaubenderCommunity Expert
              Community Expert
              June 18, 2020

              Hm. I'd like to see the settings in the Compression tab at PDF output.

              Maybe it will help if "Crop images" is disabled.

               

              Regards,
              Uwe Laubender

              ( ACP )

               

              M
              MartianGirlDesignAuthor
              Inspiring
              June 18, 2020

              I do use the "Crop images" feature as its a 68page doc, image heavy and needs to be as small as possible. Not ideal. It's basically a brochure designed for print now being used as a digital brochure. 

              L
              Community Expert
              LaubenderCommunity Expert
              Community Expert
              June 18, 2020

              Hi MartianGirlDesign,

              thank you for posting the screenshots.

              Hm. No idea what's going on. I'm a bit speechless…

               

              How did you export the page to PDF?

              Can you show the settings for that?

               

              Thanks,
              Uwe Laubender

              ( ACP )

              M
              MartianGirlDesignAuthor
              Inspiring
              June 18, 2020

              Just smallest size and modified in the 'view' panel. 

              I'm totally stumped and as its not a consistent error I struggle to see what is causing it. 

              The only thing I can hypothesize is a glitch when acrobat converts the one image across a DPS into tow seperate pages.

              Possibly it'd be safer to make two seperate image frames?

              L
              Community Expert
              LaubenderCommunity Expert
              Community Expert
              June 16, 2020

              Hi MartianGirlDesign,

              how about you?

              Can you see the rotated image when you opened the PDF with Acrobat Pro DC?

               

              Can you show a screenshot of the InDesign page with the image selected inside its graphic frame plus the Transformation panel? Frame edges showing as well.

               

              Thanks,
              Uwe Laubender

              ( ACP )

              M
              MartianGirlDesignAuthor
              Inspiring
              June 18, 2020

              Thanks for the reply. I have never experienced this issue /seen it when I open the file. 

              I've attached a screenshot in frame and one of the frame. Oddly the frame isnt showing 100%.

              Its one image across a DPS and exported as single pages displayed two-up.

              M
              MartianGirlDesignAuthor
              Inspiring
              June 18, 2020

              Just reposting the issue image.

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