Images don’t show

Forum|Forum|4 years ago
March 6, 2022
1 reply
1243 views

HI, Indesign is not loading placed photos after packaging, it just show a gray box. The photos are in the linked files. There is no "?" on the gray box and there is no yellow triangle in the link files. Display in preference is on high quality as well as under object and under view. All are on high quality. I have turned GPU on and off in preference. I have reinstalled the operating system (Monterey 12.2.1) have reinstalled Indesign several times. It works fine if I go back to CS6 which I have loaded on another computer. Any ideas, this is driving me nuts. Thanks!

[subject renamed for clarity — was "Hi, Indesin"]

jane-e

Community Expert

Hi @Jill23446758me40

What do you see for the location of an image when you select it and look in the Links panel?

If it looks okay there, try resetting Preferences. Details here:

https://helpx.adobe.com/indesign/using/setting-preferences.html

Jane

J

Jill23446758me40Author

Participating Frequently

Thanks, it has the page correct for its location. If I go to the links file and reconnect it, it will then show up but when I resave it and go back the next day, it is back to the same gray box. It feels like it is stuck in Fast display. I have been through the preferences but will try what you suggest right now.

Jill