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Importing .jpeg has grey lines across half of the frame

New Here ,
Mar 06, 2025 Mar 06, 2025

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Alice373165806dlw_0-1741259497298.png

Hello. When I place jpegs into frames grey lines appear over half the box. I have the highest quality view setting on. Has anyone experienced this before? 

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New Here ,
Mar 06, 2025 Mar 06, 2025

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Alice373165806dlw_0-1741259744555.png

after exporting it still has the lines

 

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Community Expert ,
Mar 06, 2025 Mar 06, 2025

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Can you share that page? It looks like there might be some other object on a layer above that has a blending mode, perhaps, that makes it invisible without the background.

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New Here ,
Mar 06, 2025 Mar 06, 2025

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Alice373165806dlw_0-1741261838864.png

Hi, Please see image of the page. There shouldnt be anything on top. When I move the frame across the page its still got the lines

 

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Community Expert ,
Mar 06, 2025 Mar 06, 2025

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@Alice373165806dlw

 

Either corrupted JPEG file or your INDD file.

 

What if you place this JPEG into a new, blank INDD file? 

 

And what if you switch to "normal" - not highest quality? 

 

That's just some old building so highest level is unnecessary. 

 

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Community Expert ,
Mar 06, 2025 Mar 06, 2025

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As @Robert at ID-Tasker  asks, waht happens in a new file?

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New Here ,
Mar 06, 2025 Mar 06, 2025

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Alice373165806dlw_0-1741263362888.png

In a new file it does the same. I have tried several different images and it does it with them all 

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Community Expert ,
Mar 06, 2025 Mar 06, 2025

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In a new file it does the same. I have tried several different images and it does it with them all 


By @Alice373165806dlw

 

Can you re-save them in Photoshop? 

 

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New Here ,
Mar 06, 2025 Mar 06, 2025

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Alice373165806dlw_0-1741266983023.pngAlice373165806dlw_1-1741267016833.png

So it seems to be doing the same in photoshop 

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Community Expert ,
Mar 06, 2025 Mar 06, 2025

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@Alice373165806dlw

 

Then it looks like your JPEG files are corrupted?

 

Can you zoom in in the app shown below? 

 

Can you share one of the affected JPEG files? 

 

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Community Expert ,
Mar 06, 2025 Mar 06, 2025

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Screen shots are pretty interesting -- one bad in Photoshop and one apparently good on what?

Can you share the photo?

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New Here ,
Mar 06, 2025 Mar 06, 2025

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Its the windows photo app. I have attached the image

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Community Expert ,
Mar 06, 2025 Mar 06, 2025

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Its the windows photo app. I have attached the image


By @Alice373165806dlw

 

You need to upload it again 😞 

 

Sorry, it's working now. 

 

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Community Expert ,
Mar 06, 2025 Mar 06, 2025

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Very Strange. I think this is corrupted scanner data, but I was able to repair the file by opening in Windows Photos, where it displayed correctly, and saving as .tif/

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New Here ,
Mar 06, 2025 Mar 06, 2025

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Will do that then. Thankyou!

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Community Expert ,
Mar 06, 2025 Mar 06, 2025

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Looks like something is wrong with the left half of the image - in the header?

 

RobertatIDTasker_0-1741281031128.png

 

In 8x8 squares:

 

RobertatIDTasker_0-1741281176215.png

 

 

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Community Expert ,
Mar 06, 2025 Mar 06, 2025

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Yes, I can confirm a similar behavior on Mac:

 

When opening the original JPEG, there are lines in Photoshop and InDesign, but NOT when opening in Preview (or previewing in the Finder). Resaving as TIFF (or PNG) from Preview solves the problem.

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Community Expert ,
Mar 06, 2025 Mar 06, 2025

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@Alice373165806dlw

 

And which OS and InDesign versions?

 

Win 11 - might be a problem with latest KBxxxxxxx updates. 

 

InDesign 19.5.2 - downgrade to 19.5.1 

 

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