Impossible d'ouvrir indesign 2019 ou 2020

Hi All,

Sorry to hear about your experience. These issues occur due to permission issues. I'd recommend using steps below to fix the permission issues:

1. For Windows:

Please login to Hidden Admin account (https://www.youtube.com/watch?v=EfbMs3w-Z3s&t=53s). Check how the application works there. If it works fine there, then it could be related to permission errors. Follow these steps to repair permission errors:  

Perform this procedure on each of the following folders: 

• Open the File Explorer window. Click the View tab, and then select Hidden items. 
• Navigate to C:\Users\<user>\AppData\Local\Adobe InDesign 
• In File Explorer, right-click the folder InDesign and choose Properties. 
• Click the Security tab, and then click Edit to set permissions. 
• In the Permissions dialog, select your user name. In the Permissions area, deselect the Deny check box. 
• Click OK twice. 
• Then go to C:\Users\<user>\AppData\Roaming\Adobe InDesign 
• Perform the same procedure again. 
• Launch Adobe InDesign.

2. For Mac:

Please login to root account (https://support.apple.com/en-in/HT204012). Check how application works there. If it works fine there, then it could be related to permission errors. Follow these steps to repair permission errors: 

• Go to Terminal (Go > Utilities > Terminal.app) 
• Execute the following command on terminal to provide permission: 
  • sudo chmod -R 777 /Users/<user>/Library/Preferences/Adobe InDesign 
  • sudo chmod -R 777 /Users/<user>/Library/Caches/Adobe InDesign 
  • sudo chmod -R 777 /Users/<user>/Library/Application Support

Let us know if it helps.

Regards,

Ashutosh

Meme problème avec les 2 versions d'indesign - il ne s'ouvre pas - rapportssss tous envoyé a L'adobe - 😉

je suis sur 10.15.6

Bonjour,

Quelle version de système ? Quel est EXACTEMENT le message d'erreur ?