Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Impossible de déplacer images et oblet à la souris (rond rouge barré)

Community Beginner ,
Feb 04, 2025 Feb 04, 2025

Bonjour, j'ai un problème car je ne peux plus déplacer image et texte sur iN DESIGN. Un rond rouge barré me signale que l'action est impossible. Rien n'est vérouillé. J'ai désinstallé l'application, et l'ai réinstallé, même problème. Idem avec un nouveau document. Je ne peux que déplacer les images et textes avec des flêches, ce qui est très long. Pourriez-vous m'aider svp? Merci.

TOPICS
Bug
829
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 05, 2025 Feb 05, 2025

Hello @authentic_passion5C11 & @audrey_3605, 

 

As Robert mentioned, we are seeing similar issues reported across multiple threads. Some users are on Windows, while others are on macOS. When you refer to a PC, do you mean Windows OS? Are you using Windows 11? Additionally, are you using multiple screens (such as an external monitor)?

Please check if you have recently updated your Windows and if the update KB5050094 is installed. If it is, try uninstalling the Microsoft cumulative update KB505009

...
Translate
LEGEND ,
Feb 04, 2025 Feb 04, 2025

What platform, OS and InDesign versions? 

 

There are other posts with exactly the same problem - and I think this bug has been introduced with the latest update? 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 05, 2025 Feb 05, 2025

Je suis sur PC. Je ne sais pas si le bug est relatif à la dernière version.

J'ai justement installé la dernière version hier en pensant que cela résoudrait le problème....

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 05, 2025 Feb 05, 2025

Hello @authentic_passion5C11 & @audrey_3605, 

 

As Robert mentioned, we are seeing similar issues reported across multiple threads. Some users are on Windows, while others are on macOS. When you refer to a PC, do you mean Windows OS? Are you using Windows 11? Additionally, are you using multiple screens (such as an external monitor)?

Please check if you have recently updated your Windows and if the update KB5050094 is installed. If it is, try uninstalling the Microsoft cumulative update KB5050094 and let us know if this resolves the issue.

For better understanding, please share a recording of the issue (you can use your mobile phone for this).

 

^

Abhishek 



Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 07, 2025 Feb 07, 2025

Merci. je confirme qu'après désinstallation de cette mise à jour Windows, In design refonctionne.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 10, 2025 Feb 10, 2025

Bonjour, la mise à jour a été désinstallée, mais le problème est revenu ce jour. J'avais pourtant désisnstallé toutes les mises à jour. Quand Adobe compte-t-il régler ce problème ? Je ne peux pas travailler sur In design alors que ce logiciel est crucial pour mon activité professionnel.

Merci.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 10, 2025 Feb 10, 2025

@authentic_passion5C11

 

Do you've auto updates ON - in Windows - and it has been installed again?

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 10, 2025 Feb 10, 2025

la mise à jour n'apparait plus dans les mises à jour Windows à désinstaller

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 10, 2025 Feb 10, 2025

@authentic_passion5C11

 

But looks like something has been installed today - last one on the list?

 

Try repairing instead of uninstalling? 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 10, 2025 Feb 10, 2025
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 10, 2025 Feb 10, 2025

Je vais essayer. mais je ne suis franchement pas à l'aise de désinstaller des mises à jour windows qui peuvent être essentielles pour le bon fonctionnement de mon ordinateur. Quand Adobe va être adapté ?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 10, 2025 Feb 10, 2025

@authentic_passion5C11

 

Unfortunately, if the problem is with Windows - there is not much Adobe can do.

 

Do not uninstall anything - try REPAIR. 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 10, 2025 Feb 10, 2025

je viens de désisntaller la mise à jour windows mais cela ne fonctionne pas. Je ne peux toujours pas déplacer objet, images et textes.

Mon logiciel IN Design est INUTILISABLE depuis une semaine. je ne peux pas travailler dans ces conditions, et je vais devoir mettre un terme à mon abonnement et passer sur canva ou autre.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 10, 2025 Feb 10, 2025

@authentic_passion5C11

 

Have you tried going back to 19.5? 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 05, 2025 Feb 05, 2025

Bonjour, j'ai exactement le même problème ! Personnelement je suis sur pc et j'ai la dernière version d'InDesign (toutes les mises à jour ont été faites)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 20, 2025 Feb 20, 2025

Bonjour Audrey,
Avez vous trouver une solution a votre probleme?

Je suis embeté par le même bug.

merci d'avance

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 20, 2025 Feb 20, 2025
LATEST
quote

Bonjour Audrey,
Avez vous trouver une solution a votre probleme?

Je suis embeté par le même bug.

merci d'avance


By @jean-philippe_2788

 

Have you read previous replies?

 

Please try solution from the "correct answer". 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines