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default24716795kr3b92
Participant
June 3, 2022
Answered

Impossible to work with InDesign

  • June 3, 2022
  • 1 reply
  • 795 views

I have the same problem, from today it is impossible to work with InDesign, it continues to give problems.

I have already uninstalled and installed the program, but the problems continue
Indesign version 17.3
MacOs version 12.2.1 (new Macbook pro 14" with one week of work)

- it is not possible to copy and paste an element on the page
- if you duplicate a page, the text is no longer displayed on the new page, you have to scroll the mouse over the text box to see it
- it is not possible to save, the program does not execute the command, even when saving as

 

PS paid cc subscription ...

This topic has been closed for replies.
Correct answer default24716795kr3b92

How did you install InDesign? Did you install it from the CC desktop application, or via transfer from an older computer or some kind of safing disk?


problem solved I installed the program again (by CC desktop app) and reset the preferences.
Thanks for the support

1 reply

Derek Cross
Community Expert
Derek CrossCommunity Expert
Community Expert
June 3, 2022

Welcome to the forum.

Did InDesign work OK with the previous version?

How much RAM and spare hard disk capacity do you have?

Have you tried resetting the InDesign preferences?

By the way, it's ususally best to Place elements into an InDesign document.

    D
    default24716795kr3b92Author
    Participant
    June 3, 2022
    answers to questions
    1. I installed the program on a new Mac until yesterday it always worked

    2. 16G ram 1T ssd available 870G

    3. I deleted and reinstalled the program

    4. I am working on a document with text, images and linked drawings (external files saved on the mac ssd). It has always worked, but now it freezes and does not save, if I try to close the program even after hours of waiting it remains open. To close it you have to make a forced exit

    thank you for your support
    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    June 3, 2022

    Trash the preferences.

    (If that doesn't resolve the issue come back for more suggestions.)

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