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Inspiring
January 23, 2024
Question

InCopy CC2024 - Track Changes in a table causes app to hang when opening an assignment

  • January 23, 2024
  • 2 replies
  • 263 views

When opening an assignment that contains a table, it will hang InCopy.

Affected versions 19.0, 19.0.1, 19.1

 

Here are some steps to recreate the issue yourself.

 

1. Create a new plain InDesign Document and save it to a folder somewhere

2. Create a text frame and add a couple of lines of text

3. Add a table with a few columns & rows  ( i used 4x8 )

4. Populate some of the cells with text.

5. In text input mode, with the caret in the box, Enable track changes for the story with the "Type -> Track Changes -> Track Changes in Current Story" menu

6. Change the text in one of the cells by selecting it all and overtyping with a new word.

7. Right click the box and use the context menu to create a new assignment.

8. Ensure the assignment is up to date in the assignments panel and deal with any yellow triangle warnings it may show so the story is up to date.

9. Now switch to InCopy

10. Open the .inca file created in step 7

11. Note that InCopy will hang if the view mode is Galley or Story

12. If you force the view mode to be layout by setting it without any document open then it will work correctly. However, if you switch to either Galley or Story mode it will once again hang InCopy

 

I have attached a sample InDesign file to demonstrate the issue.

You will need to recreate the article yourself as I cannot attach the files here.

This topic has been closed for replies.

2 replies

BobLevine
Community Expert
Community Expert
January 24, 2024

Stop using assignments and just open the INDD file in InCopy. Does it still freeze? What are the system specs for the InCopy users?

Rishabh_Tiwari
Community Manager
Community Manager
January 24, 2024

Hi @Jamesey2001,

 

Thank you for reaching out. I tested this on the latest InDesign version, 19.1, and macOS Ventura 13.3, and I could not reproduce the issue on a fresh InCopy installation. Can you reset the preferences for InCopy by following the steps shared here and testing again? Let us know if this helps or if you need further assistance. 

Thanks

Rishabh