Indesign 16.4 breaks workspace

Forum|Forum|4 years ago
September 8, 2021
4 replies
1222 views

Since updating to 16.4, my workspace keeps resetting to Essentials. Every time I open a file, I have to reset to my preferred workspace. This is a return of a bug that happened when they first introduced the Properties panel. Resetting preferences did not solve the issue.

Bug

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Mike Witherell

Community Expert

Here is a lot of ideas:

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/m-p/11990234

Mike Witherell

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LaurenSol

Participating Frequently

I'm having the same issue too. I've just got a brand new laptop (literally built at the end of August), installed a fresh version of InDesign on it (version 16.4) and I'm having this issue. I wasn't having it on my old laptop which had an older version of Indesign on it (I believe approx 16.1?)

These troubleshooting tips from Adobe have not been helping and I genuinely think this is a big with the version. I'm tired of updating to the latest release only to be an unwilling beta-tester for all of their bugs.

davecourtemancheAuthor

Inspiring

Lauren,

I think I've been able to solve the issue by going into my User Library / Preferences / Indesign / Workspaces and deleting the "Essentials" workspace. Since doing that, my saved workspace is loading all the time. (the Essentials workspace gets recreated). Perhaps the workspace had become corrupted. Even though I ran all the cleaners some things seems to get left behind.

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LaurenSol

Participating Frequently

Unfortunately this didn't work for me either. I thought I was onto something too.

I went into my user files and deleted them all, yet when opening indesign again it still did the same thing, however I noticed that it recreated the file named "Start_CurrentWorkspace" So I had an Idea. I made a copy of my workspace file, and renamed it to "Start_CurrentWorkspace". It worked... except only once!

When I opened indesign after copying and renaming my workstation, it worked the first time I opened inDesign and my workspace displayed perfectly. When I closed InDesign however, I noticed that InDesign saved over the "Start_CurrentWorkspace" file (judging by the Date Modified time). The next time I opened indesign, it was broken again and the workspace didn't appear properly.

I repeated the step again and same result. So there's something that InDesign does after you open it, where it is resetting the "Start_CurrentWorkspace" file to a really basic version.

I feel like this type of bug just should not be happening with a completely FRESH install of InDesign on a new laptop.

Ashutosh_Mishra

Inspiring

Hi there,

Sorry to hear about your experience. I see you've tried troubleshooting including the Creative Cloud Cleaner Tool as suggested earlier.

Please try creating a new user account on your machine(please follow steps here: Windows & macOS) & see how app performs there. If it shows similar behavior, please connect with Adobe technical support for further troubleshooting.

Regards,

Ashutosh