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InDesign 17 Eyedropper tool not copying text styling

Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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InDesign 17 eye dropper won't copy text styles. When I copy text from an email to replace in my document and select the eye dropper tool, the little "t" beside the eye dropper doesn't appear when it hovers over existing text styles that I am trying to copy. I click once - THEN the little "t" appears - but when I click the text style I want to copy, it just unselects my highlighted text. This is infuriating. Please fix! Using Mac OS 12.0.1 Monterey iMac Pro.

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Bug, Performance, Type

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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Hmmm...it's working here.

 

When I read your description of your attempt, it seems backward to me. I never use the eyedropper for styling text, but here's how it worked when I tested it just now:

 

Option #1:

  1. Select the target text
  2. Choose the Eyedropper
  3. Click the source text
  4. Source formatting applied to target

 

Option #2:

  1. Choose the Eyedropper
  2. Click the source text
  3. Drag-select across the target text
  4. Source formatting applied to target

 

If you double-click the Eyedropper, the Character Settings and Paragraph Settings options are checked, right?

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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Hi @Trevor5E5B:

 

I'm not experiencing this issue as I understand it. Note that this video was taken on Big Sur (11.6) and InDesign 17. I won't upgrade the OS for a few weeks at least, and I will continue my layout work on 16.4 to give Adobe and Apple time to work out the bugs. I don't recommend updating everything the day the upgrades are released. 

 

~Barb

 

eye.gif

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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Maybe Adobe shouldn't put out buggy software until it's been fully tested, but thank you for the helpful comment.

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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If two people (now three) people are saying the tool works as expected, how is that a bug? 

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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Adobe forums: I'm having an issue!
People on Adobe forums: I'm not having that issue, so you're not having an issue.

 

Congrats you're not having the issue! How is that helpful to anyone? Go troll somewhere else.

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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No trolling. What it means is there is something unique to your system* that could be causing the problem. It could be a glitch during install, an OS conflict, improper usage, etc.  At this point, it would be hard to tell without more trial and error testing.

 

*When I say "your system", bear in mind that this could affect hundreds, of not thousands, of users. 

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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No one said you weren't experiencing what you say you are.

 

"Buggy" implies that we all would be having the same problem, so reporting that we don't is indeed helpful to getting your issue diagnosed. That's the first thing we do here; try to reproduce your problem at our desks. When we can, maybe it confirms a suspected bug and comforts you in the knowledge that you're not alone. When we can't, at least that narrows it down to your installation on your system. Not quite as comforting, I know.

 

Have you tried resetting preferences?

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Adobe Employee ,
Oct 28, 2021 Oct 28, 2021

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Hi Trevor,

 

I agree with John. Resetting preferences should help with your concern.

Also let us know if you have this issue while working on a specific file? If that is the case, try saving the file as IDML & let us know if it helps.

 

Regards,

Ashutosh

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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I normally use paragraph, character, and object styles--however, I just tested the tool and it works as expected. 

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