Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Indesign 18 .2.1 compatibility issue with Ventura 13.2.1

Community Beginner ,
Mar 20, 2023 Mar 20, 2023

the shift nor the command keys are working. any suggestions?

TOPICS
Bug
252
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Mar 20, 2023 Mar 20, 2023

i uninstalled and then reinstalled the program; problem fixed 

Translate
Adobe Employee ,
Mar 20, 2023 Mar 20, 2023

Hi @GeoffKaplan ,

 

We're so sorry to hear about the trouble. Would you mind trying the suggestions shared here and let us know if this helps or if you need further assistance?

 

Thanks

Rishabh

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 20, 2023 Mar 20, 2023

hello rishabh. i can not locate the Adobe InDesign folder to then find "/Version #"

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 20, 2023 Mar 20, 2023

and this dose not work either (i do not receive the prompt : While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 20, 2023 Mar 20, 2023
LATEST

i uninstalled and then reinstalled the program; problem fixed 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines