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Indesign 18 .2.1 compatibility issue with Ventura 13.2.1

Community Beginner ,
Mar 20, 2023 Mar 20, 2023

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the shift nor the command keys are working. any suggestions?

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correct answers 1 Correct answer

Community Beginner , Mar 20, 2023 Mar 20, 2023

i uninstalled and then reinstalled the program; problem fixed 

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Adobe Employee ,
Mar 20, 2023 Mar 20, 2023

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Hi @GeoffKaplan ,

 

We're so sorry to hear about the trouble. Would you mind trying the suggestions shared here and let us know if this helps or if you need further assistance?

 

Thanks

Rishabh

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Community Beginner ,
Mar 20, 2023 Mar 20, 2023

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hello rishabh. i can not locate the Adobe InDesign folder to then find "/Version #"

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Community Beginner ,
Mar 20, 2023 Mar 20, 2023

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and this dose not work either (i do not receive the prompt : While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.

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Community Beginner ,
Mar 20, 2023 Mar 20, 2023

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i uninstalled and then reinstalled the program; problem fixed 

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