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HYPPie
Known Participant
June 19, 2023
Question

Indesign 18.3 crashes on startup

  • June 19, 2023
  • 2 replies
  • 880 views

So, that's what happens.
I know you are aware of it, but searching for maybe an answer, I see posts going back for years, with the same problem. I see CS6 posts! There might be something fundamentally wrong with the app, no?

I've reset preferences, and everything else I found searching the topic, nothing helps.
Anyway, uninstalling and switching to 18.1 let's me work. And that's what I am paying a lot of money for. This should not happen with a pro program like Indesign.

This topic has been closed for replies.

2 replies

Steve Werner
Community Expert
Community Expert
June 19, 2023

You might trying the directions in this article for restoring your InDesign preferences and caches, just to make sure you've thoroughly covered this as a possible problem:

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

HYPPie
HYPPieAuthor
Known Participant
June 19, 2023

I can assure you, I have THOROUGHLY covered this. Thank you

HYPPie
HYPPieAuthor
Known Participant
June 19, 2023

You might want to read what I wrote, too sir.

I know by heart where the pref and cache files are now

 

Eric Dumas
Community Expert
Community Expert
June 19, 2023

Hi,

Can you confirm the version of your operating system and the type of hardware you have (free space on the hard drive, graphics card, processor, RAM....)

HYPPie
HYPPieAuthor
Known Participant
June 19, 2023

I have about 500GB free space on an Nvme 1TB ssd, Nvidia 1660super, AMD 3800x, 32GB Ram... everything works just fine with every other program I have. Thank you

HYPPie
HYPPieAuthor
Known Participant
June 19, 2023

Windows 11 pro 64