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Inspiring
November 2, 2022
Question

InDesign 18 AND MacOS Ventura: missing panels

  • November 2, 2022
  • 5 replies
  • 5655 views

After a restart the default state of all CC apps seem to be that my panels are missing.

After ‘reset workspace’ they are live again.

Anyone else having this issue?

    This topic has been closed for replies.

    5 replies

    P
    philwareham
    Known Participant
    May 23, 2023

    Thought I'd just pop in here and say that the missing panels bug seems to have been fixed for a few weeks now in all my Adobe apps (not sure what version or MacOS update fixed it, but the issue hasn't arisen for me for a while). So that's good.

    M
    Miffy.lw
    Participating Frequently
    March 3, 2023

    I'm having this too with Ventura via InDesign/Photoshop & Illustator 2022 (since upgrading from 2021, older version due to custom plugin within Indesign for main client) I do not use the 'application frame', so no fix there. I have to reset workspace every time I open the apps. I have M1 max Studio with external mointor via the studio display (I know right fancy pants).... would love to know if a fix due soon as ill be stuck like this for at least a year before clients upgrade to CC23.

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    March 3, 2023

    There is almost no chance of anything other than a security update being issued for older versions of Adobe software.

      Steve Straus
      Steve Straus
      Known Participant
      March 3, 2023

      Unfortunately, this bug has crept into all versions of ID and IL and not only part of the old version. Since I have clients that run all versions of ID and IL, I need to keep them all on my machine. . .

        nicorohrbach
        nicorohrbach
        Participating Frequently
        February 24, 2023

        I do have the same issue on my MacBook Pro since updating to macOS Ventura. (And again the same thing on my Mac Studio at work.) Even with the latest version of InDesign 2023 (version 18.2).

         

        Since 4 months Adobe tells us they are looking into the problem and I wonder: how much longer so they need?

          HARSHIKA_VERMA
          Community Manager
          HARSHIKA_VERMACommunity Manager
          Community Manager
          February 24, 2023

          Hi @nicorohrbach,

           

          We understand your frustration, as the issue has been there for a while now. Would you mind sharing your Adobe ID, phone number, and location with me over a private message?

           

          We will try our best to help.

           

          Thanks,

          Harshika

          Steve Straus
          Steve Straus
          Known Participant
          February 24, 2023

          Is this something that can be addressed for all CC products as all versions of ID and AI are "broken" as the workspaces need to be reset every time I launch any program. 

            Steve Werner
            Community Expert
            Steve WernerCommunity Expert
            Community Expert
            November 3, 2022

            I have InDesign CC 2023 (v. 18) and Illustrator CC 2023 (v. 27) installed on a MacBook Pro 2021 (Apple M1 Pro chip) running Ventura.

             

            I have no problems such as you describe with either application. After a restart each application and its files opens up exactly as they were closed.

             

            Did this start with the new CC app installatons? Have you tried restoring preferences and caches in InDesign?

            Here's how do to that in InDesign:

            Adobe InDesign: Rebuilding Preferences and Cache Fileshttps://www.rockymountaintraining.com › adobe-indesi...

             

             

              Steve Straus
              Steve Straus
              Known Participant
              November 3, 2022

              So far, this bug seems to only be part of ID2020 as my ID2023 is working fine. Since not all my clients/projects have migrated to the newest version of ID, this causes problems for older docs. 

                Steve Straus
                Steve Straus
                Known Participant
                January 25, 2023

                Hi All,

                 

                Hope you're doing well!

                 

                We would like to follow up. Are you still experiencing the issue? If yes, we would need your help to investigate the issue. 

                 

                We will try our best to help.

                 

                Thanks,

                Harshika


                After my upgrade to Ventura, none of my copies of ID work correctly. I have uninstalled and reinstalled, deleted prefs and caches, and still whenever I launch any version, the Workspace still needs to be reset. It opens up to a blank screen. I have no desire to use the Applicaation Frame as this is a horrible user experience if you aren't used to it. How do I reset ALL of my ID programs so they open correctly with the last used Workspace active with the panels open?

                Steve Straus
                Steve Straus
                Known Participant
                November 2, 2022

                Yep, me too. I still need to work some projects in ID2020 and it's not happy with the Ventura update. The only fix is to Reset Workspace upon launching. With this version of ID now 3 years old, they have broken it and probably aren't going to fix it. 

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