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andreeagmihalache
Participating Frequently
February 20, 2024
Question

InDesign 19.2 keeps crashing when copying text

  • February 20, 2024
  • 2 replies
  • 282 views

Hi!

 

I'm running on a macbook pro with Sonoma 14.3 and InDesign 19.2 keeps crashing when i copy text from one sentence to another in the same textbox. it just closes and I get a crash report. On reopen, says the file is corrupt. I have uninstalled and reinstalled multiple times, still the same result.

 

I have downgraded to idd 19.1 and the file will not open at all, saying to upgrade to the latest version - usually files still opened, when having the same year version, not just latest update.

 

Saved the file as older idml and opened idd 19.1. Seems to be working for now.

 

Anyone else experienced the same? What is the issue?

 

Thanks!

Andreea

    This topic has been closed for replies.

    2 replies

    leo.r
    Community Expert
    leo.rCommunity Expert
    Community Expert
    February 20, 2024

    In addition to what @Barb Binder suggested:

     

    Your problem of backwards incompatibility between 19.2 and 19.1 is most likely not related to your particular file: it's a known issue that others also reported:

     

    https://community.adobe.com/t5/indesign-discussions/ebookexport-indesignplugin-error-when-opening-a-file/m-p/14404115
    https://community.adobe.com/t5/indesign-discussions/document-created-with-19-2-version-can-t-be-opened-with-19-1-version/m-p/14420074

    https://forums.adobeprerelease.com/indesign/discussion/2430/indesign-19-2-is-not-backwards-compatible-with-indesign-19-1#latest

    A
    andreeagmihalacheAuthor
    Participating Frequently
    February 23, 2024

    i literally started getting this also..it's a mess. i am working on 2 machines with different versions of idd, as opening the idml changes the shape corners, also. so weird.

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    February 28, 2024

    Hi,

     

    Sorry to hear about the trouble. I just tested this on InDesign 19.2 and macOS Sonoma 14.3 and it works. Can you please share a few more details like:

    -The version of InDesign & OS.

    -Is this happening with a specific file or multiple files?
    -A sample file on which the issue can be reproduced.

     

    Thanks

    Rishabh

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    February 20, 2024

    The one thing you have not mentioned is rebuilding cache/preferences. I would give that shot to see if it straightens things out for you. 

    https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

    ~Barb 

    ~Barb at Rocky Mountain Training
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