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InDesign 19.5 Frequent Crashes During PDF Export

Explorer ,
Oct 10, 2024 Oct 10, 2024

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I need help! Please !!!!! Indesign is crashing after export to PDF. 

I am running ID 19.5. Sequoia 15.0.1.

This is so chronic that I can't get work done. I have rebuilt the file that I have used for the last first years and that has not worked either. Is it the operating system or the Indesign verion or both?

Can anyone suggest what versions to install. 

Thanks you in advance. 

 

<Title renamed by MOD>

 

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Import and export , Performance , Print

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Community Expert ,
Oct 10, 2024 Oct 10, 2024

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This could be a Sequoia problem. According to the official communcation 19.5 is supported on Sequoia

https://helpx.adobe.com/download-install/kb/macos-sequoia-compatibility-common-issues.html

However, I would still doubt this as the culprit. You can check if the InDesign file has any issues by trying to export if from a different computer. If it is not the file then I suppose you will have to wait for some updates from Apple or Adobe to get the problem fixed.

-Manan

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Community Expert ,
Oct 10, 2024 Oct 10, 2024

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However, on checking the system requirements for InDesign, I don't see Sequoia listed in the compatible OS list. So high chance of OS being the issue here

https://helpx.adobe.com/indesign/system-requirements.html

-Manan

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Explorer ,
Oct 11, 2024 Oct 11, 2024

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Thank you! Sounds like I should go back to a different operating system. If so, please advise the compatible version for Indesign 19.5! 

 

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Community Expert ,
Oct 10, 2024 Oct 10, 2024

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Community Expert ,
Oct 12, 2024 Oct 12, 2024

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@janied76789653

 

Have you installed everything from scratch - or updated OS / migrated to a new machine?

 

https://community.adobe.com/t5/indesign-discussions/indesign-on-new-mac-mini/m-p/14912501#M592336

 

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