InDesign 19 crashes when exporting book to PDF

Forum|Forum|2 years ago
October 14, 2023
1 reply
801 views

Including hyperlinks between individual documents in the book makes it crash every time. My work has come to a complete standstill.

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Robert at ID-Tasker

Legend

Have you tried IDMLing?

Export as IDML, open and save with A NEW NAME - of course do not overwrite original INDD file(s).

Jeremy bowmangraphicsAuthor

Inspiring

Yes, I've just tried that — quite a chore, as the book contains 39 documents! This time, InDesign did not crash, and it appeared to generate the PDF. But the end result was an unreadable file:

Robert at ID-Tasker

Legend

I'm delighted to tell you that my problem is now solved! (In no small part to IDML.)

I uninstalled InDesign 19, removed all traces of id19 I could find from my machine, and reverted to InDesign 18.5. I made a new book, which wasn't a huge deal with all those new IDML files, then exported to PDF (as I have been doing at the end of most working days)… and it all looks good. Hyperlinks seem to be working.

Thanks very much for your input. I'll probably send you the whole project once it's published (which we hope will be in about a month) so you can use it as "real life" raw material.

I'll definitely have a look at ID-Tasker. But I won't go near InDesign 19 for quite a while.

All the best, and many thanks — Jeremy

Great you have found a workaround.

Have you used Adobe's CC Cleaner tool?

Thanks, that would be great if you could let me play with it.

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